Question about Philips GoGear HDD075/17 MP3 Player

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Problems with repair

When i cut it on and repair it start repairing then it show up ok i push it and it want click over then when its sit for a while it freeze

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With this model, you have to uninstall Windows Media Player 11 completely from your system - rollback tov ersion 10, and then perform the Repair. Then, the repair should work without causing a refreeze of your player.

Posted on Sep 07, 2008

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Posted on Jan 02, 2017

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Every time i turn on my mp3 it goes to uploading and stays at 40 %. I've already reset it and this still doesnt help


Ok, If soft reset does not work, then you may have to use the Device Manager to recover your player:
If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD or download the latest version of the Device Manager application from http://www.philips.com/support.
Make sure all other applications Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box.
Power off the player. Press and hold the "+" key and then connect it to the PC until you are prompted to release the key.
Select the device name and then click OK and REPAIR.
IMPORTANT: All music & content of your device will be erased once the Player is repaired.
Once the repair is complete a dialogue box will pop up; click OK and unplug the Player from the computer.
The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your device.
Once the Player is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.
Tip: Update your player's firmware to the latest version to reduce the chance of future hang-ups.
Hope this helps

Feb 26, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

It freezes with light on the screen, it wont turn off. i've tried the reset several times but it wont reset


If soft reset does not work, then you may have to use the Device Manager to recover your player:
If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD or download the latest version of the Device Manager application from http://www.philips.com/support.
Make sure all other applications Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box.
Power off the player. Press and hold the "+" key and then connect it to the PC until you are prompted to release the key.
Select the device name and then click OK and REPAIR.
IMPORTANT: All music & content of your device will be erased once the Player is repaired.
Once the repair is complete a dialogue box will pop up; click OK and unplug the Player from the computer.
The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your device.
Once the Player is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.
Tip: Update your player's firmware to the latest version to reduce the chance of future hang-ups. See "How do I update my player with the latest firmware?" for instructions.

Feb 25, 2011 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My philips mp3 4 gb player froze up while trying to download music I have tried the reset button and it still goes to the froze up spot


Visit the philips website and found your product. Download the device manager program and install it to your computer. Run the program, keep pressing the 'return' button and put into the pc's usb. Keep pressing, the device manager program will find the device and then you can solve the problem by the program.

Jan 02, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

I accidently reset my vibe and it wont play or show anything except the gogearvibe deal?


Ok, in this case you can format the player. Contents may be removed by using this function. So make sure to back up your contents. Here is how to format:

Connect your player to PC. On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".

If that doesn't work, repair it with Songbird or Device manager. Whichever application your player uses.

For Songbird:
Launch Songbird and then connect your player to your computer. Select "Repair my Philips GoGear" under the "Tools" menu. Follow the instructions given by the pop-up windows to perform the repair process.

For Device manager:
Launch Device Manager and click the Tool menu and select "Repair my Philips GoGear", then follow the instructions to perform the repair process.

You player should work correctly now. Hope this helps.

Dec 15, 2010 | Philips GoGear ViBE Digital Media Player

1 Answer

When i turn on mp3 player it says phillips for a minute then says file system error then shuts off then i hook it up to the computer and the phillips thing dosent come on its like its not hooked up but...


Hello.
Welcome To Fixya Community.
Glad to Help You Sir ^^

Most likely this kind of problems occurs when the Mp3 Player's Firmware Corrupted, In Order to Fix that you shud upgrade/install the Firmware to your Mp3 Player.Please Follow these Steps to Fix Your Problem:

  1. Download the attached zip file into a temp folder of your PC
  2. Unzip the file into the temp folder and then double click theDM_WEB_ENG.exe file to install the latest version of the Device Manageron your PC
  3. Follow screen instructions to complete the installation of the latest version of the Device Manager application on your PC..
  4. Connect the GoGear to the power supply with the AC/DC adapter.
  5. Make sure all other applications such as Philips Device Plug-in,Windows Media Player or Windows Explorer that accessing the device areclosed or else Device Manager will not recognize the device. Launch theDevice Manager at Start->Programs->Philips DeviceManager->Philips Device Manager on your PC.
  6. Select the REPAIR tab on the dialogue box and then click Repair to start repairing.
    IMPORTANT: All music & content of the device will be erased once the GoGear is repaired.
  7. Once the repair is complete a dialogue box will pop up; click OK andunplug the GoGear from the computer. Follow all screen instructions tocomplete the repair.
  8. The Device Manager will close automatically once the success message isdisplayed. Close all opened application and then unplug your device.
Once the GoGear is disconnected from the computer, the display willshow “Firmware Upgrading” for a couple of seconds and then start up asusual. You will then need to re-sync the GoGear using Windows MediaPlayer to place your files back on the GoGear.



Downloads:
HDD6320_6330_DM_WEB_EN​G_5_2.zip
Additional Help:
Philips GoGear Jukebox HDD6330 Manual Guide

Thank You for Using Fixya
Please Don't Hesitate asking me If you need any Further Info.
Good Luck


Nov 05, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Major problem


Especially if you have Vista or Windows Media Player 11, the firmware upgrade for this device should resolve that problem. If the firmware fails to update, then perform a Repair through Philips Device Manager first, and retry the Firmware Upgrade.

If you find that the GoGear will not load the firmware upgrade, then:
1) Backup all files on the GoGear (Repair will delete all files on your GoGear)
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the upgrade

Also, if the Philips Device Manager says that your device is already updated with the latest software, then go to: www. usasupport. philips. com,and enter in your model number, SA5125/37, on the next page select SA5125/37 (not "37B"), on the next page click on software and drives, and click on Firmware Upgrade Software - this will ensure that your player really has been given the most current firmware upgrade

-Tha Mp3 Doctor

Jan 28, 2008 | Philips SA5125/37 MP3 Player

1 Answer

FROZEN!!


First, try resetting the GoGear. Make sure the GoGear is on, if possible. Use a small paperclip or other device and press it into the reset hole. If the reset doesn't work, then:
Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

-Tha Mp3 Doctor

Jan 19, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Some problems


Try downloading the more recent version of the HDD1830 software at the Philips website - www.usasupport.philips.com

Also, you can try both a Repair and an Update through Philips Device Manager: (Warning - both processes will delete all files form your GoGear)
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Jan 19, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Pictures i can't seem to fuger it out..


Get the latest version of the software:
www.usasupport.philips.com
Enter your model number
On the next page, click on your exact model number without the "B" on the end
On the next page, click on "software and drivers"

Then:
Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 13, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

The coby speaker accident


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Feb 19, 2007 | Philips HDD1630 MP3 Player

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