Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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No show of usb Hdd on my coputer

Hi, i just connect a n usb Hdd to my pc. It appeared in "device manager" but i can not see it in "my computer" therefore i am unable to transfer any file to it? Why? Please help> Thanks

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  • Anonymous Sep 07, 2008

    device u

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I had the same problem. the wd needs a high speed usb port. try changing it to another port.

Posted on Oct 26, 2008

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My laptop doesn't recognize my 80gb harddisk. The light goes on but it down't show in My Computer or anything. What can I do?


Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

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Then connect your harddrive if still face same problem then connect your harddrive to another computer then check.
If another computer cant see your harddisk then your harddisk has hardware issue.
It need repairing .
If it is in warrenty take it to service shop they replaced it.

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No recognized by any PC I try to plug in


Hi are u sure the hard disk was not complitly full if yes try to use anothe backup software such as easy recover pro or so and copy all the data from your hdd to another location but befor udo so please be sure

1. shut down your system shut down the hdd plug the power properly to your hdd and connect the usb or firewire then connect the medium to your system and start the hdd and then start your system ...if it detected its fine...

2. if still dosent detect check in disk management by right clicking on my computer icon go to manage and then disk management if u see the hdd over there and showing status a forigen just right click on the word and say import forigen disk .and should work

if the status shows unalocated right click on it and say intialize hdd ..
if shows helthy and be sure have a drive letter on if not then please right click on the hdd strap and say add or change drive letter and use any abailable drive letter
thanks
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Data recovery from External Usb Hard Disk


Fixya has received a growing number of USB connected Hard disk failures in recent months. It would appear they are a poor backup device, at least over the long term.

A couple of possibilities: First, disassemble the drive enclosure, and check the connections to the drive itself. I've seen one instance where an internal connection was just loose enough to cause a problem.

2. You could try removing the hard disk from the enclosure, and installing it as a second drive in a standard desktop PC. Interfaces must of course match- assuming it is an IDE interface, install it in a desktop with that drive connect system.

Master/slave jumpers must be also set correctly.

After this, using the drive management tool in Computer Management, try mounting the drive.

Beyond this, data recovery could be difficult at best. There are data recovery services available, but such is fairly pricey. You will have to decide just how valuable your missing data is.

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