Question about Whirlpool Duet GHW9150P Front Load Washer

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Soap not fully dispensing

I am using HE powder soap. It is not fully dispensing. At the end of the cylce, there is still about half the soap still in the dispenser, only it is wet.

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  • 261 Answers

Good you have he soap, powder is not a good option and maybe there is too much. Liquid soap should be no more than 2 Tbls and softner 1 Tbls. These machines use 50 gallons less water than a top loader. If you soap is ok than you can inspect the dispenser. The top cover has three hex screws on the back, ones with a torx use a 9/32 and if not a 1/4 socket. after you pull this cover off, push back and then lift noting a catch is on the front behind the console for alignment at replacement, you will see a white box with a spring loaded cam attached to a arm with a motor under it. Check for lime deposits careful to not loose the spring. Start a cycle and observe for hang ups sometimes a drop of 3 in 1 oil at the dispenser side does wonders.

Posted on Sep 07, 2008

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Posted on Jan 02, 2017

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Water leaking out of soap dispenser?


Disconnect first the mains, power plug off the wall. You could have a clog in your soap drawer; pull the dispenser drawer completely out. There is a tab that needs to be depressed to release the drawer to remove. Clean the soap drawer with an old tooth brush. The usual block could be old soap, softener, etc. (you could also be using too much soap powder). I usually use just above 125ml (my measure cup says ml, I use front loader powder for the 5.5kg load) The wash is very gud. This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Next could be one of hoses has become loose, should be re-fixed. Examine by removing top of the front loader; this will give you a gud view of the pipes.If helped, click.

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1 Answer

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Wow that's a strange one.
Are you pouring the soap into the tub onto the clothes or using a soap dispenser? If using a dispenser, it may be malfunctioning, try pouring soap directly into the tub under the waterfall while it is filling.
When the machine is agitating are the clothes on top being drawn under the water? Usually this occurs as a rolling motion from the edge of the tub towards the agitator. If the top layer of clothes have an air bubble trapped in them they may not be submerging into the water. Any soap on top may not be dissolved.
Finally, if you are pouring soap into the tub, make sure you are not spilling any onto the inside of the lid or in the softener dispenser. It could get trapped in the lip around the edge of the lid and be spilling onto the clothes when you open the lid at the end of the cycle.
Do you have the same problem if you use powder soap?

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1 Answer

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i would quit using powder soap and use the HE soap.I would take the soap dispenser out and clean it out and also clean out behind the dispenser.run just water thru machine or try washer magic to clean out the machine.you can find washer magic at most home depots or lowes or even a appliance parts house.

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Hello, to answer your question, it depends. Are you using liquid detergent or powder? How dirty are your clothes? How bulky are your clothes?
For average size clothes and normal dirt I use about a cup of powder. If the clothes are dirty and/or bulky I just hit the "water plus" button. These machines are so efficient you don't want too much soap, just add water.
If your using liquid make sure it's approved for front load washers and use it sparingly. The most I have put in is about half up on the dispensing cup in the washer. Remember to remove this if your using powder. Any more questions just ask. Good luck.

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1 Answer

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We learned from our new Duet that when washing with Tide soap powder, there is an adjustment inside the pull out drawer where the soap powder goes. You will see a grey plastic slider that goes to the right for liquid soap & to the left for powder soap.
Moving this slider to the left corrected this problem - not using all of the soap powder needed - for us.
Good luck !
Marilyn in FL

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You have a blockage in the soap dispenser
Remove the dispenser completely from the m/c, and wash and thoroughly clean every piece of it
Get a stiff piece of wire, make a hook at one end, and poke it into all the holes you can see at the top of the soap dispenser housing.
This is to clear any blockage here, which can prevent the water taking down the conditioner.

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The pipe from the soap dispenser to the tub is quite large, it seems as if the water isn't getting out of the dispenser quick enough. Pull the whole dispenser out of the machine. There is a release clip at the back of the cup with the tray fully open. Clean out all soap residue and scum. Sometimes there is also a spot or setting for liquid or powder detergent. Adjust accordingly. Reassemble and try it again.

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