Question about Garmin zumo 550 GPS Receiver

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My touch screen has froze up & know matter what i do i can't the proble

Touch screen doesn't work and the recalibration screen is froze up also i got to the recalibration but were it says press the dot still nothing happens please help this is the first problem but for the amount of money i spent your product i would hopr there is a way to remide this problem thanh you mitch gologram

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Assuming that you cannot switch it off and on again, try removing the battery for a couple of minutes before re installing. Failing that a cold reboot my work ..... with the unit switch off press and hold the bottom right corner of the touch screen and the press the power button. The Zumo splash screen should appear....continue to hold the botton right corner until the reset default screen instrution appear and follow them. This has work in the passed.
If you have recently download a latest software via the Garmin web updater this can sometimes cause conflicts and you may need to re-install a prervious version. from the Garmin link attached.


http://www.gpsinformation.org/perry/zumo/

Posted on Sep 11, 2008

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You need to recalibrate your touchscreen. If the screen can not be recalibrated, then it needs to be replaced. Please see this link on how to recalibrate your touchscreen:

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http://www.sharc.net/discus/messages/6/77.html?1315261162

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https://buy.garmin.com/shop/store/manual.jsp?product=010-00718-20

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  5. A new screen will display that says Press Dot.
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The touchscreen will now be recalibrated.

If your touchscreen is not responding to any touch and preventing you from recalibrating the touchscreen using the instructions above, please follow the steps below:
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  2. Open the Garmin Nuvi drive located in MyComputer/Computer. (Note: Mac users can locate the Garmin Nuvi drive icon on the Desktop.)
  3. Open the Garmin folder.
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To calibrate the touchscreen on a nuvi 300 or 600 series:
  1. Power the unit On.
  2. From the Where to? / View map screen, touch Settings (wrench icon).
  3. Touch Display.
  4. Touch Recalibrate.
  5. A new screen will display that says Press Dot.
  6. Touch the center of the dot.
  7. Keep touching the center of the dot as it moves around the screen.
  8. When Calibration Complete appears on the screen, please touch OK.
The touchscreen will now be recalibrated.

If your touchscreen is not responding to any touch and preventing you from recalibrating the touchscreen using the instructions above, please follow the steps below:
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  2. Open the Garmin Nuvi drive located in MyComputer/Computer. (Note: Mac users can locate the Garmin Nuvi drive icon on the Desktop.)
  3. Open the Garmin folder.
  4. Locate and delete the GUPDATE.GCD file.1
  5. Safely disconnect your nuvi from your computer.
  6. Power the nuvi Off.
  7. Power the nuvi on by holding the power button.
  8. Continue holding the power button down for 1-2 minutes until the screen calibration option displays.
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