Question about Jura Capresso Impressa E8 Espresso/Coffee Maker
The 'clean machine/machine ready' light won't go away even after going through the entire cleaning process twice. At the end of the cleaning cycle it says to 'press rinse' instead of 'empty grounds' like the manual says it should. After I hit the 'rinse' button, it immediately returns to the 'clean machin/machine ready' message. This same thing repeated after cleaning a second time. It also repeated after unplugging the unit for 12 hours.
Have experienced the same problem for the last nine months. Was finally able to solve it today by following this guide: http://www.wholelattelove.com/articles/jura_capresso_cleaning_guide.cfm
Having cleaned the shower screen I ran the regular cleaning cycle and now the display indiucates "Ready" as it should do.
Posted on Jul 31, 2010
Having same issue. Spoke to service @Jura. Said it could be computer problem or very dirty inside (where you cannot get access). Would need to return to Jura in PA for service/repair (postage paid from Jura) but quoted $265.00. They could not tell if my machine was in warranty except by sending a receipt (so I guess registration doesn't matter.)
Posted on Aug 27, 2012
Twice now my solution to remove the clean machine light was; to go through the whole clean cycle (even though it still says ready/clean after I was done), following the clean cycle i powered the machine off and unplugged it for about 30 seconds. Plug it back in and turn it back on. It will not say heating or press rinse only ready/clean then follow the cleaning instructions.
Posted on Dec 16, 2010
I had the cleaning cycle problem with my S95 for 2 years. I eventually solved it by simply turning off the machine before turning it back on to start the cleaning cycle. No problem since! The service centre kept telling me I must be doing something wrong but could not suggest what it was. Graham Humphries
Posted on Sep 09, 2010
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
We have had this problem too. We found that once you change the filter and do the filter change routine then cleaning will clear the message...go figure!
Posted on Oct 08, 2008
I have the same machine and had the same issue all day yesterday. Tech support will tell you to clean the tamper (round disk behind the tan/gray "flap"), which you should do. That didn't do it for me, however, so I kept cleaning. I cleaned out the chute where coffee powder goes. Then, after turning off the machine and removing the tray, I used my fingers to go up/under/behind as much as I could get to. I found the motherload of old coffee grounds. It's hard to describe where, but it was all around that metal area in the center. Just keep poking, but use your fingers so you can feel where the coffee is. I tried q-tips, but that didn't work..you have to feel it. After I got all the gunk out, I ran a cleaning again - no tablet - and it no longer said "press rinse" at the end of the cycle. It asked me to dump the tray, and then it went to "ready"! Yahoo - saved a bundle in shipping and repair.
Posted on Aug 29, 2009
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