Question about Brother MFC-5840CN All-In-One InkJet Printer
Help! Just purchased new cartridges and the printer will not show any ink when printing.
No Black print. Black failed with non-Brother ink cartridges in place. Color was O K. Replaced black and color with Brother cartridges. Color O K but no black after running Clean cycle seven times. What do I do now? dsemon
My printer is not printing
Posted on Jan 01, 2014
there are 4 possibilities here.
1) the ink cartridge although appearing OK may have dried out or be faulty. If you have just purchased the cartridge take it back to the place of purchase for an exchange/refund.
2) not all the packaging has been completely removed. To check this remove the cartridge from the printer & make sure that ther is no plastic wrapping still on the cartridge.
3) the print nozzle is blocked. to check this go to control panel: printers & faxes right click on your printer then select properties. select the maintanence tab then do a nozzle check test. If the black does not print try selecting the clean & then deep clean items, If this still does not work remove the cartridges from the print head & see if using a soft lint free cloth you can remove any ink build up fom both the print side & the cartridge side of the print head. If this still does not work number 4 will apply.
4) your print head has failed. If u have warranty means better replace it..
Posted on Sep 07, 2008
The ink cartridges that you replaced are brand new or refilled ?
Posted on Sep 07, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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