Question about Brother MFC-5840CN All-In-One InkJet Printer

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New ink cartridges not printing

Help! Just purchased new cartridges and the printer will not show any ink when printing.

No Black print. Black failed with non-Brother ink cartridges in place. Color was O K. Replaced black and color with Brother cartridges. Color O K but no black after running Clean cycle seven times. What do I do now? dsemon

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My printer is not printing

Posted on Jan 01, 2014

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there are 4 possibilities here.
1) the ink cartridge although appearing OK may have dried out or be faulty. If you have just purchased the cartridge take it back to the place of purchase for an exchange/refund.
2) not all the packaging has been completely removed. To check this remove the cartridge from the printer & make sure that ther is no plastic wrapping still on the cartridge.
3) the print nozzle is blocked. to check this go to control panel: printers & faxes right click on your printer then select properties. select the maintanence tab then do a nozzle check test. If the black does not print try selecting the clean & then deep clean items, If this still does not work remove the cartridges from the print head & see if using a soft lint free cloth you can remove any ink build up fom both the print side & the cartridge side of the print head. If this still does not work number 4 will apply.
4) your print head has failed. If u have warranty means better replace it..

Posted on Sep 07, 2008

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Hi,
The ink cartridges that you replaced are brand new or refilled ?




Thanks
Proton

Posted on Sep 07, 2008

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