Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

2 Answers

Blank or White screen on new Motorola Krzr k1 cell phone

Just bought a new Motorola Krzr K1 and was experiencing blank screens or white screens. The battery is fully charged. Now the screen is totally blank and will not come back on. The keypad does light up. I have tried taking the battery out and putting it back in to no avail. Any suggestions?

Thanks. I have the motorola w490 phone and it recently started freezing and now the screen is completely white. I have tried everything including removing the battery and leaving it disconnected for a day and the screen is still white. ANY HELP!!!

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  • Anonymous Sep 07, 2008

    i have an motorola k1 phone which is imported from ireland the screen when turning the mobile phone on the logo comes and after that the screen appeares white and after somtime it goes and comes back again whats the problem is there any problem in tthe software system



  • jlight424 Nov 20, 2008

    I have the Krzr K1 phone also. After I had the phone for 3 months it would not keep a charge. I took it to Verizon & they exchanged the battery, the girl there said they always have problems with that size battery. After about another 6 months, I had to go & get another battery (this time there was a charge). Now about 10 months later my phone starting to not charge the battery. Sometimes it says invalid device (or something like that). Now my screen is totally black. Most of the time I can make & receive calls, but I do not know who is calling since there is nothing but black on the screen. Sometimes it will tell me it is not a valid number, this seems to be happening more & more frequently. Thankfully I can get another phone next month. Do not buy this phone, it is a piece of junk. Jan

  • the gyver
    the gyver Jan 15, 2009

    me too its geting on my nerves i need m phone for work and no upgrade for six months

  • Anonymous Jan 17, 2009

    yeah me too. and two of my friends witht he same phone. i would really like to fix it as it now happens more often then not and for days.

  • Anonymous Feb 19, 2009

    this suckz i just got this phone for christmas....any help?/

  • Anonymous Apr 10, 2009

    yes i notice the problem, first sometimes the screen just got white and then it swapped back again but now only my text pad is working and the screen is white and blank!

  • casphi Apr 12, 2009

    I have had 3 Krzrs since January, and my 4th is on the way. The screen on my current phone went blank when I opened it about 4 days ago. I took out the battery and put it back in. When I turned it on it worked again, but as soon as i shut the phone the screen went blank again. I could still receive calls but that was it. My screen is almost always different when I open it now...sometimes white,black, multicolored, striped, spotted, and occasionally a working screen (but not very often). This morning I tried to turn it on but all I get is the white screen, not even the startup music. This phone is not worth the hassle!

  • WHHHAT May 02, 2009

    Thats the same thing that happened to me !
    Did it work though? What did you do ?

  • donkan3 May 11, 2010







    Solution link . . . http://www.MOTOKRZR K1.com'













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Its the FLEX CABLE! need to change it..the cable that connects the LCD screen to the main motherboard

Posted on Feb 26, 2009

I have an motorola k1 phone which is imported from ireland the screen when turning the mobile phone on the logo comes and after that the screen appeares white and after somtime it goes and comes back again whats the problem is there any problem in the software system

Posted on Sep 07, 2008

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Daelmyth
  • 87 Answers

SOURCE: Blank or White screen on new Motorola Krzr k1 cell phone

If the phone still works, check to see if the left side of the hinge (when the phone is open and facing you) is loose. If you can wiggle the top 1/2 of the phone, the hinge is damaged, therefore damaging the flex cable that runs through it. If that is the case, replace the hinge assembly and the flex and you're good.

The K1 is no joke to take apart. Flex replacement requires full disassembly. I would recommend checking out www.wirelessunlimitedinc.com, or www.myspace.com/wirelessunlimited to have it done professionally, less than Motorola will charge you.

Or give it a shot if you want, you need a T5 Torx and lots of patience and care.

Posted on Jul 31, 2008

  • 1 Answer

SOURCE: Blank or White screen on new Motorola Krzr k1 cell phone

found the solution to the white screen! it's the flip sensor.. what you have to do is open the phone hard and fast... make it so when you flip it open, the sensor knows when to turn the screen on and off.. this may take up to 5 or more times.. jus keep opening it hard and it will eventually work!!!

Posted on Oct 12, 2008

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If the phone still works, check to see if the left side of the hinge (when the phone is open and facing you) is loose. If you can wiggle the top 1/2 of the phone, the hinge is damaged, therefore damaging the flex cable that runs through it. If that is the case, replace the hinge assembly and the flex and you're good.

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