Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Whirlpool side by side - refrigerator not staying cold

My whirlpool side by side refrigerator seems to have suddenly stopped staying cold. any suggestions?

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  • 166 Answers

How old is it? have you ever cleaned the coils under neath where the dust gathers?
I've seen people that never cleaned the coils underneath and behind the plastic grill at the bottom front of the fridge that had a warm fridge and the after they used a refrigerator brush down below were okay the next day!They had 2 inches of solid dust under there blocking the air that is supposed to be passing over the coils to cool the system!! Get out the book and read the directions how to do this procedure that I'm telling you about first before you call service! If it's not caked with dust and obscuring
the site of the coils, then you need service instead!
Bless You

Posted on Sep 07, 2008

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Posted on Jan 02, 2017

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All of a sudden, water started comming from the freezer. Seems the freezer stopped (refrigerator) cooling/ What do you think is the problem, and is it a major situation. ????


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Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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Hi copy;
You may like to try the Water Valve (Solenoid) sounds like it may had stuck once now has become free and stayed open allowing too continually flow. It is behind fridge where the mains water is connected into fridge... Cheers

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ck in back of freezer for ice build up . if so the defrost system has failed . if may need a heater or timer( control ) to correct problem . the frost in the back of freezer blocks air flow and the fresh food area does not get any cold . and then the freezer gets warmer . and ice cream is not hard .. hopt this helped ****

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My ED27DQXww side by side turns off and stops cooling but when I unplug it it or change the temp control, it starts up again. What is wrong?


nothing, it's suposed to turn off in it's defrost cycle.Is it staying off to long? could have a timer going out. Is it staying cold?

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If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

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1 Answer

Ice maker stopped working


Hello pryorjonw. You may need a new dual water valve, because the part going to the icemaker may be bad, the ice sensing arm may be in the up/off position, the ice bucket may not be positioned properly not triggering the icebucket sensing switch, the condenser coil might be dirty, or the freezer may not be freezing enough to make ice while everything else seems to be staying frozen. To see if your freezer is cold enough, squeeze your icecream carton, as that is the first to thaw if there is a problem.

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Don't let them tell you that the problem is related to "sulfur" in your water. It's a scam so that they don't have to repair the problem. The actual problem is that they don't use quality parts to build these units anylonger.

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Something has stopped the cold air being ducted from freezer side to refrigerator side of things. Possibly duct blocked due to ice build up, evaporator not self defrosting etc. Turn unit off for a few days till it melts and then turn back on. If it was because a door has been left slightly open you will be ok. If for any other reason you will want to have it serviced in the next week or so.

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if u find out let me know. when we turn both frig/freez switches off the frig light comes back on flashes to number 6. it still seems cold be like this 2-3 days the food still seems cold. good luck. jax, fl

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