Question about LG LFX25960ST Stainless Steel French Door Refrigerator
We've had this LG LFC25760SW refrigerator for a little over a year. We came downstairs the other morning to find that the two light bulbs had been on all night. The plastic piece that displays the fridge and freezer temperature was hanging by wires b/c the heat from the light bulbs melted the plastic. The entire refrigerator was warm. I took out the light bulbs and the refrigerator began to cool down to normal temperature.
The doors were not left open. If they had been a) the refrigerator would have beeped as always, and b) even we didn't hear a beep, the lights turn off after a few minutes of the door being left open.
Anybody experience this? Is this a total defect? Fixable?
Luckily we have an extended warranty and somebody is coming to the house to look at it. Any insight so I have a knowledge base with the repairman?
Thanks! My LG is model #LFX25960ST, I bought it from Home Depot in October of '06. It started leaking water into the freezer and I just noticed that the lights in the refrigerator melted the plastic housing after I smelled something burning and the front doors were really warm. I read other postings and have been frantically trying to get the bulbs out so it won't start a fire. The sockets are burned. This is sooo scary I was almost out of town this weekend! If I wasn't here it would probably have started a fire and I'm still working on trying to prevent that as I type this. I will be contacting LG, Home Depot. I've already had parts ordered for the leaking icemaker line and now this.
I had the same problem and fixed it by replacing the Main PC board mounted on the rear of of the refirgerator, as rstynls pointed out. Part number is 6871JB1423N, available from Sears parts direct for around $100. I see it's also on eBay for about $80.
Naturally you want to replace any melted parts like the lens shround and cover if needed, but I didn't replace the socket assembly or reflector even the socket assembly was slightly discolored. I don't see how a new socket assembly could incorporate a temperature sensor since that would require there being a wire run for it already in place, unless the original units had the wire there but it just wasn't used. Even so, if you have to rely on the temperature sensor to shut off the light, you have a problem to fix anyway, although in theory it may prevent a fire hazard.
Posted on Dec 09, 2008
The problem is with the main motherboard. It needs to be replaced along with the light socekt assembly. The new assembly has a temperature sensor that will cutoff power to the lights if it happens again.
Main board 6871jb1423n
Socket assembly 6621jk2003b
Posted on Oct 05, 2008
Had the same problem a few weeks ago. Ruined a lot of food besides the fact that it could have caused a fire. The light bulbs sockets are very, very burnt.
Posted on Sep 23, 2008
I had the same problem with mine last Spring, same model, also bought from HD in Oct '06. After checking online and finding I was not the only one with this problem, I made numerous calls to LG, suggesting there should be a recall. As you said, someone's house could burn down! I was given the old brush-off. I even had to pay for my own parts! I contacted the Consumer Products Safety Commission on this, and all I got was "we are understaffed, under-budgeted, so we can't investigate most of the claims we get". Meanwhile, I decided to replace the bulbs with cooler CFL lights in case this happened again. Just the other day, I noticed things in the fridge are starting to freeze. Upon investigation, I found the lights are staying on again. They are warm enough to make the fridge run more, but not hot enough to melt the plastic shroud. I am trying to find what causes this to happen. Some forums say it is the computer board. I will remove the lights before I pay for that!
Posted on Sep 14, 2008
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Posted on Jan 02, 2017
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