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Communication Not Available. The printer cannot communicate with the computer. I have had for a year and not had any problems til now.

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  • gurvinder07 Jan 06, 2009

    I even bought a new cable but i am still having the same problem! any suggestions?

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  • 97 Answers

Check out whether the printer cable is connected properly. And try replacing your printer cable. It must work fine

Posted on Sep 07, 2008

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1 Answer

My Lexmark Platinum PRO905 does ot print it gives me the message " Communication Not Available, The Printer cannot communicate with the computer"


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if usb-connected), reboot your computer and unplug/replug your printer into the power source to reset it. When the printer turns on, reconnect the printer into the computer. Try to print again.
You may also refer to this article (for Wi-Fi connection issues): How to identify a Wireless Communication Problem and Resolution Tips

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These articles in the Lexmark website on How to identify a Wireless Communication Problem and Resolution Tips and 'Communication Not Available' Error Message and Print Job Stalls in Print Queue might help you resolve your communication problem with your printer. If not, please contact Lexmark technical support for additional assistance. Thanks.

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It could be just a minor communication issue. Try to unplug your printer from your computer. Unplug and replug your printer into the power source to reset itself. When your printer turns on completely, reconnect it to your computer. If problem continues, you may refer to these articles for further troubleshooting:
- 'Communication Not Available' Error Message and Print Job Stalls in Print Queue - Error: "Problem communicating with the printer" or Bogus Error Messages
You may also contact Lexmark technical support for additional assistance. Thanks.

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It could be just a slight communication issue. Try to unplug your printer from your computer. Then unplug the printer from the power source. Replug after 10 seconds. When the printer turns on, replug it into your computer. Doing this usually fixes minor communication issues. If error continues, you may refer to this article on 'Communication Not Available' Error Message and Print Job Stalls in Print Queue for troubleshooting steps. You can also contact Lexmark technical support for additional assistance. Thanks.

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It may not be an actual problem with your printer. The two things that cause most Communication Errors are a failing Printer Cable and corrupted Printer Drivers. Problems in your actual Computer System [bad software, hardware problems, incorrect settings, etc], can also cause communication errors. You can delete your old drivers and download the latest available drivers.Bad or corrupted drivers can cause many problems. "DEINSTALL" [remove] your old drivers/printer first and then reload drivers.

Reset printer and hope it works.

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First check the cables between the computer and printer. Make sure they are all plugged in correctly. If that doesn't work, then remove and reinstall the printer drivers and software.

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I have seen that in most of the cases (with lexmark and dell printers) it is fixed by reinstalling the printer software. Be sure that you completely remove the older drivers using the cd or using add/remove programs.

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Found on another forum. For 926 this worked great.
1. Go to Control Panel - Printers : Delete 926 printer
2. Go to Control Panel - Programs and Features : Uninstall All Dell 926 related software. There should be 3 programs. (When prompted to restart, respond to wait.
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5. Reinstall 926 Software.
This worked terrific for me.

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