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When I turn on my dell computer it say's keyboard failure and my keyboard doesn't work

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Check the connection and make sure it securely in, then Restart the computer

Posted on Sep 08, 2008

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Dell dimension 2400 freezes up shortly after boot. I replaced cooling fan but error log shows keyboard failure.


if you see lights get on Keyboard.. your motherboard is fine.. else it is your Keyboard or Super I/o Chip that is not working..

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Dell Studio 1737 with Back lit keyboard but Cap Lock Doesn't Light, replaced Keyboard less than 3 months ago, light worked then and went out just recently.


I'd try a different keyboard and see if the caps light works on that - so you can confirm whether it's the keyboard, or computer.

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The number and symbol keys above the letters on my Dell keyboard don't work... What do I need to do?


Please restart your computer at once. If it doesn't work check the Keyboard cable from your computer. thanks

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Dell e310 won't start after power failure ,orange


First up, don't buy a Dell again unless you like old **** with horrible support.

On Topic

- Did you pull out the keyboard and try another USB port (if it is an USB keyboard), or try another keyboard.
- If that doesn't work try clearing the CMOS (remove power plug, power on (to empty capasitors), either remove the CMOS battery and power on, or find a jumper to reset the CMOS. (since this is a Dell a that might not exist but check the manual).

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Jarmy computer says keyboard failure


Hi there,

This means that your computer does not detect a keyboard plugged in it. Make sure the keyboard is properly plugged in. You may want to restart the computer and re-plug the keyboard. If this error still shows, try to plug the keyboard to another computer. If it works, then you have a defective keyboard port on your computer's board. You can just buy a usb keyboard just to be able to use your computer with keyboard again.

However, if when plugged into another computer and the keyboard failure still was detected, then you might have a defective keyboard that needs replacement.

Please let me know how this helps you. Thank you for using FixYa.

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F keys don't work on reboot. Work on Power on boot.


Turn your computer off.
Temporarily replace your keyboard/mouse with "generic" units.
Turn your computer on.
Check that the F-keys work.
Restart.
Now, do the F-keys work correctly?
Or, do you still get "keyboard failure"?

Jul 22, 2009 | Computers & Internet

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Problem with a dell computer..


Hi,

You may try connecting a different usb keyboard to your system. Mostly, some keyboard converted from serial connection to a usb could cause this kind of problem. In some cases also, wireless keyboard and mouse won't work when u turned on your system if the driver is not properly install.

You may also try disconnecting any other usb devices from your computer. Disconnect also your power supply then push and hold the power button for 5 seconds. Plug back in the power cord then connect your keyboard. Turn on your computer. if it doesn't work, i suggest to call your computer manufacturer and check your warranty. This could be an issue with the motherboard of your computer.

Keep me posted.

Thanks.

Jeff

Oct 12, 2008 | Dell Dimension 5150 (DIM515MIN) PC Desktop

2 Answers

Its a Dell XPS 400


There is no way around a bad keyboard, you will need to get a new keyboard to continue.

Feb 19, 2008 | Dell Dimension XPS 400 PC Desktop

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