DeLonghi DE500P Dehumidifier Logo
Posted on Aug 19, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My dehumidifier is leaking from the bottom. Was working fine. Bucket is only collecting about an inch of water. any suggestions

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

  • Master 4,736 Answers
  • Posted on Aug 19, 2011
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

Joined: Jan 15, 2011
Answers
4736
Questions
0
Helped
2103984
Points
14643

The problem is due to clogged tubing inside the unit. To solve the problem, do the following:

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers
.

I hope I was able to help you solve the problem. Thanks for choosing FixYa.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Kenmore 54351 Dehumidifier is leaking -- water isn't going into the tray, but seems to be leaking out into the floor.

Mine is doing the same thing. The bucket is dry and the floor is flooded, so it is not an inability to condense, and it is not that the bucket has overflowed, and the bucket does not have a leak. It had been working great and then this suddenly started happening, it's as if the water is not flowing along the proper route and instead is gathering behind the bucket.
1helpful
1answer

Overflow on floor

The problem you're having can be caused by a couple things.

1. The float valve in the top of the water collection bucket is broken or is stuck in the Down position.
Remove the bucket, and inspect the float valve for damage or sticking. If it's stuck in the DOWN
position, jiggle the arm of the float valve, to make it works freely.

2. The water collection bucket is not installed properly and water is leaking out the back of the
top of the bucket. When installing the bucket, be sure it's installed "squarely" into the bucket
holder from top to bottom and making firm contact with the bucket safety removal switch on the
rear wall of the bucket holder.

I hope this helps you to troubleshoot and solve the problem. Thanks for choosing FixYa.
0helpful
1answer

4-5 years old. Has work great all that time. In the past week it stop collecting water. It runs but never any water in it. It's not leaking out. The collection pail is dry as a bone.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101
1helpful
1answer

My Maytag dehumidifier runs but does not collect water in the tray. Instead, it appears to leak from the bottom and ice formed near one of the side portions. Please let me know what you think is the...


Hi,

This one has a leak in the refrigerant system... it will need to be found, fixed, and recharged...which will cost more then a new one...in most cases.


There are many reasons why a dehumidifier will not work or collect water.


Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

0helpful
1answer

It ran for a couple days, went to empty the bucket and maybe a inch of water was in it. normally i'm empting it everyday. when i took the bucket out i noticed a little ice under the machine.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101


;'';';'
0helpful
2answers

Water is not collecting properly in the bucket. I ran it for an entire day, and only about half an inch collected in the bucket while more than that amount of water leaked from the unit. There was a puddle...

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

;'';
'';
';
;
0helpful
1answer

HDN455 worked fine last fall. Turned off for winter. Started this week. Sounds and runs fine but not a drop of water condenses. Coils are not frosted over. Unit is warm along bottom. Air discharge is at...

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101
9helpful
2answers

Water leaks out of the bottom of the humidifier and the bucket does not fill up. The water just leaks out.

Based upon my experience with the same problem on my Kenmore 54701 last summer: The condensate water collects in a plastic pan below the coils. This pan has a single drain hole where the water flows down into the bucket. When I suddenly found water puddling on the floor instead of in the bucket, I opened up the unit, and I found that the collection pan's drain hole had become blocked by "bioslime". I cleaned out the goo from the drain hole, and the problem was solved.
4helpful
1answer

Does not collect water (also 2 years old).

the evaporater coils rot out and the freon leaks out. thats about all the longer these newer ones last now.
38helpful
5answers

Dehumidifier does not collect water.

My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this
Not finding what you are looking for?

621 views

Ask a Question

Usually answered in minutes!

Top DeLonghi Dehumidifiers Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a DeLonghi Dehumidifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...