Check to make sure your touch pad is not turned off. Regarding the keyboard you need to check to see if you have set the laptop to work off an external keyboard. Check the function keys at the top of the keyboard they are used to turn on and off the keyboard and mouse functions
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The keyboard and the mouse work on different wireless sensors. Your wireless keyboard should have come with a receiver too. Unless the mouse and keyboard came together as a set, you'll need two different receivers. Check the battery compartment of the keyboard for the sensor. Some models have a hidden area there to store the usb key for the keyboard.
The only exception is if the keyboard is bluetooth, and your computer already has a bluetooth receiver in it (many laptops and phones come with this feature, lately). You will have to check the website for your keyboard's manufacturer to download drivers. You may also be able to order a replacement USB key for it, but I've never been able to. :P
Best bet is to contact the guy you bought the keyboard from and ask him/her: "Where's the USB receiver for this keyboard you sold me?"
Please send full setails, is it USB or PS2 keyboard, operating system, You can try following before sending details.
1. Right click my computer then properties then hard ware. then device manager. See keyboard is listed against + sign, if yes expand it and see "Standard101/102-key or standard Microsoft manual PS/2 keyboard. If Yes the right click on it and update driver. If problem is not solved click on properties ans see device status " device is working properly. Further try to uninstall and remove USB or PS/2 cable and reinstall . Reboot the system.
I was also facing the same problem. But when you see on back of the keyboard the instructions are there. or follow these steps.
1. insert new batteries both in keyboard and mouse.
2. decide what device you want to connect 1st (Lets connect Keyboard first)
3. Pres and Hold the connect button for both key board and receiver for about 5 secs.
4. don't press any key on key board till 10 secs (During this time it trying to connect with receiver)
5. Check the key board connectivity if it works then take it away or put it behind some barrier so that when you are connecting the mouse it don't interrupt.
6. now for the mouse do the same process as you have connected the keyboard.(step 3 & 4)
7. now check both key board and mouse they will work fine.