Question about HP LaserJet 2840 Printer

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Re-installing yellow cartridge in HP 2840

I got an "incorrect yellow" error message on my brand new HP 2840 Color Laserjet. I removed the yellow cartridge to re-install it hoping that might solve the problem. Now I cannot get the yellow cartridge back in.
Can you tell me how to re-install the yellow cartridge? The black cartridge seems to be in the way. There was no service manual or info on the CD that came with it.
I really appreciate your help.

GL

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  • Anonymous Sep 11, 2008

    i've same pobrlem

  • jjonesfc May 01, 2009

    My printer is saying incorrect yellow on the display and it will not allow me to rotate to the yellow toner to take it out. What do i do? I don't even know if that will work.

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There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).

Posted on Sep 17, 2008

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Same problem. The stated solution doesn't work because when we try to rotate to yellow, it says "Incorrect Yellow" followed "Rotating to Magenta" It will not let us get to yellow.

Posted on Jun 16, 2009

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Posted on Jan 02, 2017

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My printer Hp Color laserjet 2840 is given an Incorrect yellow initially, after i bought the catridge it is telling me of 52.4 error how to go about it.


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HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
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  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
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  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
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