Question about Maytag Neptune MAH5500B Front Load Washer

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Dirty sock smell

The washer does not remove odors, especially the smell of dirty socks.

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My suggestion is to contact Maytag. I have the same problem. Maytag can tell you what you can do to reduce the odor. I think the problem originates from the fact that the drum always has water in it and the rubber seal has a bad smell.

Posted on Sep 08, 2008

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Posted on Jan 02, 2017

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Well, I wear my men's UGG ascot slippers a lot. I do not wear socks with them when I do wear the shoes. After I wear them, I spray the UGG odor spray in the slippers to prevent lingering odor. However,...


The problem is the heat produced in the shoes. Since they are so warm many people's feet sweat in them making them smell, and the fur makes the smell stay. One suggestions would be to obviously wear socks, that's what I do with my uggs. If you would rather not wear socks then you can try washing them, but you can only do it by hand because the washer may ruin them. Be careful tho because they are easily ripped when wet. If that doesn't help enough then get odor eaters for shoes and use them when you aren't wearing them. If possible many people have started to replace the inserts in their uggs. Click here to see a website that sells these inserts and click here for a website that sells odor eaters.

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The washer smells. I have run 3 Affresh tablets and a bleach cycle and have left the washer open all night. However, the washer still smells. What else do I need to do?


Hi, I once experienced a similar, bad smell problem with my washer. What it turned out to be was a small sock being stuck in the water discharge pipe. This stuck sock eventually began to mold and subsequently smell. Once removed, my problem went away. Also, you can try running your machine with vinager or bleach with NO clothes. This weill remove any lingering oder. Hope this helps. Good Luck!

Jan 10, 2011 | Whirlpool Calypso GVW9959K Top Load Washer

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My electric furnace has a strange odor.


your coil may have dirty sock, the coil at air handler (evaporator) needs to be cleaned with coil cleaner that will mask or remove the dirty sock smell

Oct 27, 2009 | Heating & Cooling

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MY AC IS GIVING BAD SMELL WHEN I ON IT


Is this a burning smell. AC units sometimes have what they call dirty sock syndrome. The evap. coil has bacteria that puts of an odor. You have to have the coil chemically cleaned and sanitized to get rid of the odor. Rus

Oct 04, 2009 | Heating & Cooling

2 Answers

Bad odor


Go to LOWES and talk to the people in the appliance section.
They have a tablet that you need to run through your washer. I have to run the tablet every 6 months to avoid the odor.

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Washer will not discharge water after wash or rinse cycle


Pump failure. Unit probably has something stuck in pump....the washer eats the socks not the dryer. suggest shope vac to get water out, and then remove hose from pump and check to see if its clear.

Jun 08, 2009 | Kenmore Washing Machines

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Odour from ac


There is a problem with heat pumps known as "Dirty Sock Snydrome". Research this on the web as this may be your situation. It is a smell produced by micro bacterial growth on indoor coil. Contact a local HVAC company for solutions if you determine this is the cause of odor.

May 22, 2009 | Hitachi RAS-09UH Air Conditioner

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Fisher Paykel washer GWL15


I have noticed this same problem and wonder if it because my FP washer wasn't draining properly and dirty water couldn't get out. See my post on "eco smart won't drain, smells hot". I found one of my husband's socks when I removed the black motor/white plastic housing on bottom of washer. tip washer back and you'll see this electric motor. My post tells how to remove it. then you can look into that small space and see if there is something plugging it.

I am waiting on my replacemt motor, and hoping all the dirty streaks are gone. the water I drained out after i removed the sock was really grimy and gritty with dirt. I'm sure the sock has been holding a lot of junk in the bottom of the tub and it would end up on clothes during spin cycle. My issue has been going on for a few weeks and then the motor finally smoked which led to the sock discovery!

Oct 02, 2008 | Fisher Paykel EcoSmart GWL15

1 Answer

Mildew smell


water may not be draining completely out cause something is stuck in drainage area.

Other posts tell how to remove the top of washer to look between white outer tub and inner wash tub for sock or something else that is lodged.

Look at my post on "eco smart won't drain, smells hot" for instructions on removing the black motor/white plastic housing from bottom of washer. I had a sock stuck in the very lowest part of the drainage system, water wouldn't drain out and couldn't see the sock until I removed the motor. I was able to pull the sock through the quarter-sized hole in bottom of tub and drain the remaining very stinky water. I used a dog dish (need a low edge bowl to fit under washer), tipped washer forward, then back and just kept emptying the dish.

Saw another post said don't tip washer back. There is something on backside of washer that you could break if you tip backwards. So, if you tip forward i guess you won't break anything--i haven't...yet.

Noticed a musty smell lately, and also had gray streaks on my clothes. Think the standing water that wouldnt' drain out has been my issue for some time now and when the motor burned out, I finally had to research the other issues.

Sep 20, 2008 | Fisher Paykel EcoSmart GWL15

1 Answer

Mold & Smelly in Washer



Thanks for your suggestion about looking in the lip of the seal. I found one of my three year old granddaughters socks. Also, the seal for very dirty so I mixed a 50% solution and 50% solution of chlorox and used an old towel rag to wipe and wash throughly around the lip seal.

I noted that the aluminum ring inside the washer had also accumulated a lot of dirt. With one hand and fingers I held the wet cholorx towel inside the ring and with the other hand spun the tub around several turns until I had removed all the dirt and grime.

It did have a moldy smell. I'll let you know if this fixed the problem.

dundat45

Jul 19, 2008 | Whirlpool GHW9100L Front Load Washer

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