Question about Maytag Neptune MAH5500B Front Load Washer

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Dirty sock smell

The washer does not remove odors, especially the smell of dirty socks.

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My suggestion is to contact Maytag. I have the same problem. Maytag can tell you what you can do to reduce the odor. I think the problem originates from the fact that the drum always has water in it and the rubber seal has a bad smell.

Posted on Sep 08, 2008

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The washer smells. I have run 3 Affresh tablets and a bleach cycle and have left the washer open all night. However, the washer still smells. What else do I need to do?


Hi, I once experienced a similar, bad smell problem with my washer. What it turned out to be was a small sock being stuck in the water discharge pipe. This stuck sock eventually began to mold and subsequently smell. Once removed, my problem went away. Also, you can try running your machine with vinager or bleach with NO clothes. This weill remove any lingering oder. Hope this helps. Good Luck!

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Clothes smell like body odor after washing. using tide ultra he2 detergent.


i had what sounds like a similar problem. i complained of our laundry smelling sour then finally like sour sewage and a flooded laundry room. i was told that when its not draining properly, it can create a siphon-effect and actually pull the dirty water back out of the drain lines-yuk! i hope this isnt true.
there was a baby sock stuck in the pump preventing it from draining properly. hope your problem can be remedied as easily.
as for the smelly clothes, i always add 1/2 cup white vinegar to each load. it does wonders for odors.

Aug 13, 2010 | Washing Machines

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Musty smell


The odor that you are experiencing may be from the growth of mold. Inside the washer, some small pools of water may be left standing and is harboring mold spores. Even though you may operate the washer regularly, the mold spores are not being washed away.I have a couple of tips that might help to eliminate odor issues in your washing machine. First, leave the lid, or door to the unit open. By leaving the door open, it promotes air circulation and evaporation of standing water. The reduction in odor, will occur quickly and dramatically. My second tip is to run the washer empty for a quick rinse cycle. Add an entire cup of bleach at the start of the cycle. The bleach is effective at destroying organisms, such as mold and bacteria. However, running it once will not be completely effective. I suggest pouring another cup of bleach into the wash tub, after the cycle has completed. This will leave bleach as the standing pool and should prevent the growth of mold or bacteria. However, if you do this, before doing a load of laundry you should run an empty rinse cycle again, to avoid damage to the clothes from the bleach left standing in the wash tub.

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Bad odor


Go to LOWES and talk to the people in the appliance section.
They have a tablet that you need to run through your washer. I have to run the tablet every 6 months to avoid the odor.

Aug 09, 2009 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Washer will not discharge water after wash or rinse cycle


Pump failure. Unit probably has something stuck in pump....the washer eats the socks not the dryer. suggest shope vac to get water out, and then remove hose from pump and check to see if its clear.

Jun 08, 2009 | Kenmore Washing Machines

2 Answers

Strong mildew odor in Duet washer


are you useing he detergent? if not this is your problem the washer cannot get ride of the soap so what it does is leave a layer of film in your washer and odor causeing bacteria forms in it. There is a product called AFFRESH you can buy it at SEARS it is made specifically for this. Do you leave the door open ragularly? The reason I am asking is because your washer is like your bathroom if you do not ventilate it properly it will grow mold and it needs to be cleaned. By leaving the door closed all the time it is very easy for the bacteria to grow.
So my advice is to leave the door open, make sure you are useing the correct soap (HE) high efficiancy soap, clean the washer with no clothes hot water and bleach and use the affresh or washer magic. Since you can smell the smell you are going to have to keep cleaning it abouit 2-3 times a month till it goes away. Then once a month. This is not a machanical problem or a whirlpool problem and is very commen in ALL front loader if you do not clean it regularly.

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1 Answer

Won't drain


check the water pump filter. located at the front of the water pump assembly. it could be clogged with dirt and small clothes such as socks and lint.

tnx 4 using fixya,

drcool

Oct 24, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Fisher Paykel washer GWL15


I have noticed this same problem and wonder if it because my FP washer wasn't draining properly and dirty water couldn't get out. See my post on "eco smart won't drain, smells hot". I found one of my husband's socks when I removed the black motor/white plastic housing on bottom of washer. tip washer back and you'll see this electric motor. My post tells how to remove it. then you can look into that small space and see if there is something plugging it.

I am waiting on my replacemt motor, and hoping all the dirty streaks are gone. the water I drained out after i removed the sock was really grimy and gritty with dirt. I'm sure the sock has been holding a lot of junk in the bottom of the tub and it would end up on clothes during spin cycle. My issue has been going on for a few weeks and then the motor finally smoked which led to the sock discovery!

Oct 02, 2008 | Fisher Paykel EcoSmart GWL15

1 Answer

Mildew smell


water may not be draining completely out cause something is stuck in drainage area.

Other posts tell how to remove the top of washer to look between white outer tub and inner wash tub for sock or something else that is lodged.

Look at my post on "eco smart won't drain, smells hot" for instructions on removing the black motor/white plastic housing from bottom of washer. I had a sock stuck in the very lowest part of the drainage system, water wouldn't drain out and couldn't see the sock until I removed the motor. I was able to pull the sock through the quarter-sized hole in bottom of tub and drain the remaining very stinky water. I used a dog dish (need a low edge bowl to fit under washer), tipped washer forward, then back and just kept emptying the dish.

Saw another post said don't tip washer back. There is something on backside of washer that you could break if you tip backwards. So, if you tip forward i guess you won't break anything--i haven't...yet.

Noticed a musty smell lately, and also had gray streaks on my clothes. Think the standing water that wouldnt' drain out has been my issue for some time now and when the motor burned out, I finally had to research the other issues.

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1 Answer

Mold & Smelly in Washer



Thanks for your suggestion about looking in the lip of the seal. I found one of my three year old granddaughters socks. Also, the seal for very dirty so I mixed a 50% solution and 50% solution of chlorox and used an old towel rag to wipe and wash throughly around the lip seal.

I noted that the aluminum ring inside the washer had also accumulated a lot of dirt. With one hand and fingers I held the wet cholorx towel inside the ring and with the other hand spun the tub around several turns until I had removed all the dirt and grime.

It did have a moldy smell. I'll let you know if this fixed the problem.

dundat45

Jul 19, 2008 | Whirlpool GHW9100L Front Load Washer

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