Question about HP 500VA UPS System

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Battery please they can tell me that I model of battery it uses this UPS? cordially Giovanni Barbosa

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Re: Battery

See Troubleshooting page at:

Posted on Jan 17, 2006

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My Apc Ups isn't working. Yellow light for "On Battery" is always lit, even if I remove the battery, no sound is emitted. It seems as if he is stuck in one of his modes.


How old is that UPS... the first 2 numbers after the letters on the serial number will tell you the year. Sounds like it's time for a new UPS though. That exact replacement model will cost $108. Contact me if you would like more information.

Daniel • • Power & Systems Innovations • 800.260.2259 •

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APC UPS is totely deat. No respone on back battery or main Please tell me detail thank

You have to take apart the UPS. Inside you will find a battery. On the battery you will find the make and model of the battery. Buy a new battery install it. Plug in UPS and turn it on.

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I have a UPS Smart 5000va model :surtd5000xli I replaced all new battery for ups but when i started ups all leds in the battery column litting .I want to connect ups and pc to reset new battery (this ups...

Unplug your UPS from the wall. Disconnect the batteries. Push the on button. LED's may flash. This is how to reset the logic. Connect the batteries and plug back in. Everything should be reset.

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Hello, could you please tell me the battery type of this UPS model in order to change it? Thank you.

12V (Per Cell)



151mm x 94mm x 51mm (Per Cell)
Sealed Lead acid battery - you need 2 of these!

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IS EXIDE 1103 A MODEL OF A UPS? also have part # 106-710-7988

The Exide 1103part #106-710-7988 should be is a battery pack for a UPS and not actually a UPS itself. Please email me a picture to and I can advise by return.

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Could you tell me how many batteries a matrix UPS 5000 has in it as well as an APC Smart UPS Smart cell

A UPS 500 uses two smartcell batteries. As for the APC Smart UPS, there are different models, but most UPS's will generally use two batteries.

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APC back UPS 400 fails to give back up

I have the same problem with an apc smart-ups VS 650.


New batteries - charge in batteries is good (also tested under load).


When AC power fails, no power is supplied to PC connectors by the UPS.


UPS self test works fine. UPS does not report any problems via software - Power Management under Windows XP.

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