a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Your Screen is most likely broke because even if somehow accidentally the brightness on the screen setting was messed with it wouldn't make it white the only real solution is to buy a new one or learn to navigate the device without seeing
There is no such service. A private user said that he had found a way, but he did not post pictures, and I am quite skeptical. It's not just a simple matter of replacing a screen, because usually the circuit that controls the screen is bad. I'm afraid the player will need to be replaced.
If it is still in-warranty, you can try calling Sansa - they will give you THEIR price. It is definitely NOT cost-effective to repair an Mp3 player. Go to eBay and pick one up second hand if it was very expensive initially.
It is definitely NOT cost-effective to repair it. Ask your local Geek Squad if they are willing - probably no - minimum $250. If you live in Philadelphia or another major metro, see if they have Mp3 repair servicemen - most places do not because the actual builders/info is in Korean, Japanese, etc, and b/c it is less expensive to replace than to repair.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
Hi you can get it fixed but the only place that do this is the makers as you cant take them apart you need special tools to do this and you cant buy them i know loads of people that have tried repairing these thamselves and end up destroying them so its not worth trying youl never get the cases off try going to sandisk site have a look on their site and get the customer support number or email give them a call or send them an email then they will tell you where their local repair center is to you its the only option you have but it will be cheaper than buying a new one so give them a call. Also depending on how long you have had it you might have some warranty left if not you will have to pay for repair but it can be fixed just might take few weeks for them to repair it as they repair thousands every week so contact them via their site ok let me know how you get on ok