Question about Panasonic KX-T7633 Corded Phone

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Auto Answer Our Office Phone is set to go to VM on Saturday at 12 noon. We have been working on Saturdays and I need this to be disconnected on the Saturdays that we work. Can I do this myself are do I need to contect my Tech to do this?

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  • Panasonic Master
  • 2,460 Answers

You can do it yourself, but if you forget to set it back you will be out of luck, probably until Monday morning.

From the intercom dial ^7800 to put the system back in DAY mode. When you leave, dial *7801 to put it back into nights.

Carl

Posted on Sep 07, 2008

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1 Answer

One line is being answered by Voice Mail without the phone ever ringing. How can I turn this 'auto-answer' off?


You have to check DIL in the 400 series on the 1232/816. This may be done by TRUNK GROUP or Line number. So if it is line one doing this, simply find Day DIL and if it asks for line number place 01. It will show an extension number typically 165. Hit the transfer button then hit the store button. Now this can also be done under intercept with the rings set to 1 ring. That is in the same area and the procedure is the same. You should first find what TG the line is in first, then do this. Now I am sure you want the VM to answer at some point so I would place that in the intercept Day and Night and set it for say 4 rings. By the way, these particular settings are not normally customer settings. I may also advise you to contact someone who can quickly make the changes for you.
To contact me direct, call 585-216-5066.

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Voicemail is not picking up for incoming calls...


Sounds like you need to set the call forward no answer to the VM pilot DN for the set with the new mailbox.

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One of our phones voicemail does not pick up. I can transfer directly to the voicemail, but if I call the line, it just rings.... and vm does not answer...


You will need to go inthru f**config config. go to terminals and sets, select set, then go to capabilities and here select the ring no answer to the vm pilot # if you are unsure of what this is look at another ext that works. set the # of rings and the phone will not go to vm.

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I have a Plantronic headset. I have moved to another location (and phone jack) in my office. The Plantronic headset plugged into the Panasonic KX-T7633 does not get a dial tone. When I go back to my...


If you are using this phone on a Panasonic KX-TDA 30/100/200/600 system. With the handset on the cradle/hook press Program 61 and ENTER. Press SEL or AUTO ANS / MUTE to change the setting to On. Press AUTO DIAL / STORE to save your changes. Lift the handset and put it down to exit program mode.
PLEASE rate/vote this answer if it was helpfull.
THANK YOU

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Turn off auto attendant for all incoming calls


Probably the easiest way to do this is to go into system programming #301 and turn off the ringing on the extension ports for VM/AA.

It still will go to VM if the cover extension is set to the ports, but the AA will not answer.

Carl

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1 Answer

Rings before KX-T7736 goes to voicemail


This is just the quick answer and may not be exact. System program 203 is the intercept time. It's probably set by default to 40 seconds. A ring cycle is about 6 seconds. Try adjusting that down to, say, 20 seconds and see if that works. I have your exact setup in my office, but I'm not in my office for the rest of today. I may get a chance to play with the timing on Saturday.

Carl

Nov 06, 2008 | Panasonic KX-T7736 Corded Phone (KXT7736)

1 Answer

REPROGRAM USER NAMES PASSWORDS


This will be an incomplete answer because you asked an incomplete question.

The first pat of your question involves access to the voice mail system. You can change it from a PC with software to access the system, or from the system manager's mailsbox (999). WHen the system was installed, you should have been given instructions and a password to that mailbox. You log into the manager's mailbox and select options 6 then 1 then 1 to edit or 3 to reset the password.
Easiest for you is to reset the password and make each mailbox owner do his own name, password, directory characters, and greetings.

There are at least 2 ways to get someone's call to voice mail. The first is by setting call forward at the phone. That's the *710x (VM) # that you dial from the intercom. My voice mail system is at ext 165, so I use *7104165# to send it to VM only when I don't answer. The 4th digit options are 2 for all calls, 3 for busy 4 for no answer, and 5 for busy/no answer. Once you set it, the FWD/DND button functions as a selector.

The second way is, if you know the person is not going to answer, you set up a VM Transfer button.
That's where you take a spare button of the 24, label it, and dial the following. PROG press the button 94 (VM) ENTER. Again, mine is 94165.

The 3rd way involves system programming and has to be set up by the system installer. It involves extension intercept and has timing parameters and destinations that need to be programmed.

I think I got most of your question answered. Post again if you have any questions.

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2 Answers

Call Waiting


THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

1. If Voice Mail (VM) is located in the central office and you have a destination for call forward BUSY/NO ANSWER it will go to CO VM.

2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

My CO codes for VM are 72# for Call Forwarding and *92 for CF Busy.

As Always, YMMV

Carl

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1 Answer

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Do you mean check your v/m for your extension from somewhere other than your office by calling in?
If so, it would depend on how calls are answered at your office. If someone answers, have them transfer you to the ext number for VM. If you have an auto-attendant, or a DID directed to your extension, call and wait 'til VM answers.
Assuming the default settings are in place, dial "9" + your ext number, then your security code if you have one.

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what type of voicemail do you have?

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