Question about Vtech V.Smile TV Learning System

1 Answer

Vtech smile toy.

When i try to connect to TV i can only hear the sound, but not picture, any idea? Thanks in advance. please reply to my email id.

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  • maruthy Sep 07, 2008

    Thanks for helping,

    i tried all the channels and its there in right color cords, but still it just play the sound but not picture....

    is that any thing wrong with catridge? any idea?

  • prozycki Dec 14, 2008

    Hi how did you fix it thtat problem with no picture on tv. I have that same problem you had before. I would be very grateful for your help as my boy doesn't give me a life as only ask when you gonna plug it etc... Please email me at 
    Thank you so much for your help



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Have you tried making sure you have connected the right color cords in the back? My guess is that they are in the wrong place as that has happened to me before too. Other thing you can try is make sure your tv is on the right channel, 3,4, AUX channel, etc. If you can hear it, than the sound plug is in correctly that is for sure. Let me know if these work. (I have a vsmile too and am happy to help)

Posted on Sep 06, 2008

  • Mighty B
    Mighty B Sep 07, 2008

    I wouldn't think the cartridge is the issue. Even as per the manual, this issue is a result of the tv connection, incorrect tv mode/channel, or a reset issue. Try resetting: disconnect all the cords and hold down both the two buttons on the front for 1 full timed minute. Then plug everything back up and see what happens. Is this a brand new system? If this doesn't work, you better call tech support at 18005212010. They are usually very helpful. Good luck! :)



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