Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Mfc240 all in brother printer

Keeps saying check the back door for paper but nothing is there is able to fax and print fax but keeps saying paper jam will not let me copy

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  • Anonymous Nov 01, 2008

    LCD says paper jam, remove back cover to clear jam. No paper jam is there. No little torn pieces of paper either. When I put the back cover on again and put the paper tray back in the printer seems like it'll start back up but I hear a strange noise like maybe some gears are skipping.

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I need the install utilities cd to program my mfc-240 machine

Posted on Oct 29, 2008

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Posted on Jan 02, 2017

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I have a Brother MFC 420cn and it keep saying paper jam and there is no paper jam help please


->Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.

->To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.

->For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out.

->Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.

->Try printing another document

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

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1 Answer

Message: "unable to print" following cleared paper jam


open it all back up. open the front doors, back doors, side doors, fax input lid. look carefully Most of the time a little piece of torn paper is the problem.

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1 Answer

My fax machine keeps saying there is a paper jam.


look on the bottom of your drum unit. there is a sensor opening that might have a tiny piece of paper in it, not allowing the sensor flag to reset. if thats not it, closely inspect behind rear door.

hth,
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1 Answer

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The Brother Website Says To Check The Paper But Almost All Of These People Have Checked For Paper Problems And For Jams With No Result.

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Have you checked the back paper door?, the paper tray?, and the drum/toner unit? If a paper was torn out of the machine, you may not be able to see the piece that is still triggering the jam signal. You can also pull down the paper guide around the orange fuser roller through the back door by pulling it gently to the left.

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Replace Drum


your toner has nothing to do with sending/receiving faxes. If you can print to the xerox...something is wrong with the software..
delete and re-install software..Xerox website is useless
check the black sensor that dangles into the paper tray. wiggle it up and down, ahten resintalled the tray

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1 Answer

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If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

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Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.

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