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I have a problem with my epson 9600 it's about 3 years old the black is printing in dart green, I tried to clean the head but no joyed, the reading is showing E*****F for both Head & Cleaner. Can anyone help. Thxs.

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  • 17 more comments 
  • printshop799 Sep 06, 2008

    Yes I have

  • printshop799 Sep 06, 2008

    No I do not think i need an HP printer.

    Thanks

  • printshop799 Sep 06, 2008

    Wiz

    I will try that.

    Thanks

  • printshop799 Sep 06, 2008

    That a good idea Lee

  • printshop799 Sep 06, 2008

    thanks Mark

  • printshop799 Sep 06, 2008

    I have a problem with my epson 9600 it's about 3 years old
    the black is printing in dart green, I tried to clean the head but no joyed, the reading is showing E*****F for both
    Head & Cleaner.

    Can anyone help.

    Thxs.

  • printshop799 Sep 06, 2008

    Not a new head at this stage

  • printshop799 Sep 06, 2008

    Thanks

  • printshop799 Sep 06, 2008

    Thanks EKSE


    i done all that

  • printshop799 Sep 07, 2008

    How do I clear E*****F on my epson 9600?
    Anyone outhere

  • printshop799 Sep 07, 2008

    Sammy
    If the ink is out the printer will stop

  • printshop799 Sep 07, 2008

    I must clear the E******F to be able to do a head clean, maybe an Epson engineer can help.

  • printshop799 Sep 07, 2008

    I must clear the E******F to be able to do a head clean, maybe an Epson engineer can help.

  • printshop799 Sep 07, 2008

    Ink is photo and light black

  • printshop799 Sep 07, 2008

    Ink is photo and light black

  • printshop799 Sep 07, 2008

    Thanks Goodhacker

    I will take a look.

  • printshop799 Sep 07, 2008

    Ginko
    I am using the printer with a Rip
    I am also using an epson 7600 with the same Rip
    with no problem.

  • printshop799 Sep 07, 2008

    Votit
    i have noted your advise
    Thanks

  • printshop799 Sep 07, 2008

    S 4U 11

    I am using a Rip with the printer
    Wasatch SoftRip

×

21 Answers

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If the printer is 3 years old its probably time for a new one..

Posted on Sep 07, 2008

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  • 241 Answers

Comment by Ekse, posted on Sep 06, 2008Run a nozzle check, cleaning cycle and aling the print head Comment by Ekse, posted on Sep 06, 2008 Heres your user manual with all the instructions

http://ftp.epson.com/pdf/pro76u/pro76uu1.pdf
Let me know how it goes.

Thanks,
E Comment by Ekse, posted on Sep 06, 2008are you unable to see my solution? Comment by Ekse, posted on Sep 06, 2008test test, unable to see solution? test test Comment by Ekse, posted on Sep 06, 2008test #2? still unable to see solution? Comment by Ekse, posted on Sep 06, 2008@anyone, feel free to copy my solution in this thread, he doesn't see it.

Posted on Sep 07, 2008

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U have reinstall printer driver 

Posted on Sep 07, 2008

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The print head nozzles may be clogged. From the Utility section found in the Epson printer driver, clean the print heads by performing a head cleaning followed by printing a nozzle check pattern. A head cleaning and nozzle check should be performed as a cycle.

After printing a nozzle check, examine the printed dot pattern to see if there is any improvement. Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If there are gaps in the dot pattern, continue with another cycle. Perform up to four cycles if necessary.

Posted on Sep 07, 2008

  • Kleanthis Mavropoulos
    Kleanthis Mavropoulos Sep 07, 2008

    You can also turn the printer off and wait overnight this allows any dried ink to soften-and then try cleaning the print head again.

    Try replacing the ink cartridges, if nothing helps, your printer may require service and you should contact Epson technical support for further assistance.

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  • 163 Answers

  1. Make sure your printer software is not set to use black ink only.
  2. The print head nozzles may need cleaning; see Cleaning the Print Head for instructions.
  3. The ink cartridges may be old or low on ink. See Replacing an Ink Cartridge for details.
  4. Try turning off PhotoEnhance.
  5. Your printed colours can never exactly match your on-screen colours. However, you can use a colour management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Macintosh) setting.

Posted on Sep 07, 2008

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Are you using compatible cartridges? If so have you removed any tape that covers the vent hole if required. Many compatibles need to have a piece of tape removed. If you forget the ink cant get out as the air can't get in.

If it not a piece of tape and there are no flashing lights it could be that the nozzles are blocked or the wick has dried out.

You can do a manual cleaning using some kitchen paper and a little solvent and a small plastic bag.

The first thing we need to do is get the head away from its parking position. Switch on the machine and when the head has moved away from its park position, remove the power lead.

With the top of the machine open, you should be able to move the print head carriage by hand.

Look to the right where the head carriage is normally parked and you should see the pump cap area. It will be a black looking spongy pad covered in ink.

Now take a piece of kitchen paper and fold it over a couple times to make a pad approx 3"x1". Now lay this pad over the top of the pump cap and fold the left edge down toward the base of the machine as in image one (the tissue is the yellow bit in the image)

Now take a syringe or similar and put some solvent into it. The solvent I use is JR Ink Jet Cartridge flush as seen on ebay and the like. If you have any ammoniated window cleaner like Windex you can use this. Put the solvent onto the tissue making it quite damp, but not totally soaked.

Manually move the print head GENTLY back to its park position. The pump cap will try to raise up to meet the bottom of the print head as you move it back. Be careful no to force it or you may break something.

What we are trying to do is bring the solvent dampened pad into contact with the print head. Once located, leave the pad for 5 or 10 minutes whilst the solvent does its trick.

Now move the head away from park - again being gentle. You should now see the pad is a horrible black lump of mush. Pick it out and put it in the plastic bag ? where a glove or use tweezers or pliers.

Repeat the process again but this time let it to soak for just about 1 minute. You should now see the individual ink colours soaking into the pad. If the pad is still black, repeat the process a couple more times.

Once you have some evidence of the individual colours you can run a head clean via the driver or printer control panel.

Then print a nozzle check sheet and if all has gone according to plan you should have a full complement of lines.

This method is applicable ONLY for loss of a few lines on the nozzle check sheet. If you have loss of all the lines in a single or multiple colours, you need to investigate further. It is possible that the pump has failed, the pipes are clogged or something else is causing the problem.

If that does not sort it out, tru using a syringe to put a couple of drops of solvent onto the wick. Its the black plastic spike that stick up and goes into the bottom of the ink cart when it is installed. Put a cupole of drops in, put the cart back in and leave it fpr about 10 minutes. The re-try a head clean using the driver/status monitor.

There is another possibilty after this which relates to a hardware problem but this generaly causes a loss of all ink.

Hope this may help;

Regards,
VOTIT

Posted on Sep 07, 2008

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Dear Sir/Madam,

If you do have a black cartridge and it still gives a green tinge you might want to setup the printer to print in greyscale only.. that force it to use the black,, or it should...

http://www.marrutt.com/digital-ink-myths-2.php

http://www.luminous-landscape.com/reviews/printers/2000p.shtml#Update:%20July%2027,%202000

check out these links for more details......


thanks
good luck

Posted on Sep 07, 2008

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Is that the Pro 9600 ? If yes - YOU NEED PROFESSIONAL HELP


Go to http://support.epson.com & key-in 9600 in the search box located top-right of the page. On the results page locate and click Product Overview then technical support.

extra: you need to choose Photographic Dye or UltraChrome

tech phone ((562)276-1305 ))





Posted on Sep 07, 2008

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First ensure it is not a cartridge problem, try a replacement.
It does not look like a print head problem, it can be a driver problem or a logic fault in the printer.
A faulty cartridge can result in printing weird colors. Try a replacement cartridge, possibly original, to ensure it is not a faulty cartridge.
When print heads are faulty you get bad results on all prints, I don't think it is the printhead.
You can try cleaning the printhead from Windows, and cleaning the metal cartridge sensor on the ink carriage with cotton and isopropyl alcohol. This is regular maintenance.
Test the printer on a different computer (even on a Windows system), using latest drivers, if printer does fine it is a driver problem.
If printer still does the same, then it is probably a fault in printer logic board, that controls the ink management.
Test on different computer first, can be a software issue.

Posted on Sep 07, 2008

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  • 53 Answers

Hi,
try this website , it may help you http://www.outbackphoto.com/printinginsights/pi013/Epson9600.html

Good Luck,

Posted on Sep 07, 2008

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Hi,

Additional inputs that may be of use to you:

  • verify black ink is Photo Black (Pk) and not Matt Black (Mk);
  • have you tried purging/flashing before replacing the black ink.
Additionally if you are considering a DIY (do-it yourself calibration and/or repairs), perhaps a field repair manual, or calibration procedure or part of the service manual may be of help to you. Here is an exploded diagram of an Epson 9600.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 07, 2008

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  • 726 Answers

Easy if u tries all the other soulutions the printer is buggered time 4 a new one this will and is a fixya

Posted on Sep 07, 2008

  • chris07551 Sep 07, 2008

    u should seriously no that all these ansews here and no fix the printer has had it ,,, no use trying to fix it just have to let it go and why is this in projection tvs its weird thats all like eske said

    3 years, its definitely a problem in the printer head or the cardridges, try performing the print head cleaning a few times, also alingment? You can also clean the carts and connectors yourself.

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  • 264 Answers

"eske" provided a good link of the mannual, check that and you may see the steps and do a power cleanning of the printer.

Click here to open the mannual if you dont see the link.

Another major thing i would like to tell you is that if the black ink is finished than the printer will use other dark colours to print the text which is in Black.

So you need to make sure that the blck in is not dried to empty.

Posted on Sep 06, 2008

  • Sameer Kashyap Sep 07, 2008

    Have you tried the same printer with another computer.

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  • 2,712 Answers

All you have to do is replace the cartridge. I used to get the same issue with my Canon MP220, especially when I havent used it for a while. Replacing the black cartridge with a new (original) cartridge will resolve the issue.

Posted on Sep 06, 2008

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A print head is really necessary if you still want to ciontinue using this printer, so it will be your choice either to get a new print head or getting a new printer already. but you can find a cheap print head better get a printhead first because this printer will still work for you..

Hope that helps....

Posted on Sep 06, 2008

  • Mark Gil
    Mark Gil Sep 06, 2008

    No problem, you can follow our suggestion and think which one will be beneficial for you and we wish you good luck..feel free to contact us back for further help...

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Once you have troubleshot the print heads and cleaning your only other option is repair/replacement, and being that printers are quite affordable these days it may be your best and most economical answer to replace it. If you have any questions or need any further assistance please let me know.
Thanks,
lee

Posted on Sep 06, 2008

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When trying to print try to select the option that prints using black cartridge only. Sometimes this happens when the colored inks are used to try to mimic the black color instead of the black cartridge printing black. Check if the cartridge still has ink or there are no caked ink on the cartridge or the head area

Posted on Sep 06, 2008

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  1. Remove the cartridges, set them aside. If the rest of this takes very long, cover the outputs with tape.
  2. Remove the print head.
  3. Set it in a shallow dish and soak it for 5-10 mins in isopropyl rubbing alcohol.
  4. After it loosens up, use a Q-Tip swab and some alcohol and VERY CAREFULLY remove any gunked up ink on the head. Avoid touching the little slots too much, since they are VERY small and that is where the printing all happens. Mess them up and you will be buying a new print head (or a new printer).
  5. Once you think you've got it clean, dry it carefully. Use a bit of compressed air to help get it dry, but again, be careful.
  6. Replace the print head and reinsert the cartridges.

Do a full reset

Here are the steps:
  1. Disconnect powercord, Hold Down Power and Resume Buttons
  2. Connect the powercord and unit will turn on
  3. Release Power Button, then click it once
  4. Release both Power and Resume Buttons
  5. Green Power light will be on steady, amber Resume light went off
  6. Then at about 1 second intervals ... click Resume, click Resume, then click Power...In a few seconds Startup Cycle Machinations will occur and finish
  7. Do a Button Power off ... a Button Power on wont work ... unplug then replug power ... Button Power on. Do a test page again.

One other thing is you can try to use a new Cartridge, the genuine one.

Hope that helps!

Posted on Sep 06, 2008

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No the cartridges are proper .its the problem of the head the holes are cracked little bit so you r not getting right colours.
get the new printer of hp as it will not have such head problems .because everytime you change the hp cartridges you get different head.your printer is very old.replace it investing in reparing the printer is not worth as it cannot be repaired.the spare head will cost you very much.that also without garantee it will be more risky.
thanks.
please do rate the solution.

Posted on Sep 06, 2008

  • 1 more comment 
  • hemant somaiya
    hemant somaiya Sep 06, 2008

    if you have to use the same printer you will have to compulsary replace the head.but how much it will work that cannot be said in epson model printers.

    thanks.

  • hemant somaiya
    hemant somaiya Sep 06, 2008

    remove the head cables properly and connet it properly to the new head if you r replacing the head.if the head cables are damaged it will not work with new head also so take care while removing the old head.

    thanks.

    please do rate the solution.

  • hemant somaiya
    hemant somaiya Sep 06, 2008

    keep us updated about what you have decided.to replace the head or replace the printer.

    thanks.

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Have you try to change the ink cartridge..?

Posted on Sep 06, 2008

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Hey,

3 years, its definitely a problem in the printer head or the cardridges, try performing the print head cleaning a few times, also alingment? You can also clean the carts and connectors yourself.

Thanks,
Ekse

Posted on Sep 06, 2008

  • 4 more comments 
  • Ekse Sep 06, 2008

    Run a nozzle check, cleaning cycle and aling the print head

  • Ekse Sep 06, 2008

    Heres your user manual with all the instructions



    http://ftp.epson.com/pdf/pro76u/pro76uu1...

    Let me know how it goes.



    Thanks,

    E

  • Ekse Sep 06, 2008

    are you unable to see my solution?

  • Ekse Sep 06, 2008

    test test, unable to see solution? test test

  • Ekse Sep 06, 2008

    test #2? still unable to see solution?

  • Ekse Sep 06, 2008

    @anyone, feel free to copy my solution in this thread, he doesn't see it.

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It may be more cost effective to buy a later model and better printer thanreplace the print head.

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You aren't the only one-it happened to mine AND the replacement and I've read quite a few other cases with this model.Epson however deny there is a fault.If it's within the first 6 months your retailer has to repair or replace it,you don't have to prove the fault.Read up on the Sale of Goods act and don't be fobbed off as some retailers will try to do.

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Try doing a printer head alignment, sounds like the printer heads are overlapping causing the banding.
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Epson 9600 print head missing numerous nozzels during test print procedure. Tried power clean several times. Do you have a remedy?


You willl probably need to clean the Pump Cap Assy.

You will need a strong flashlight/clip-on lamp to see what you are doing up in the area you are cleaning.

Move the print head to the left side of 9600. (If you need help with this let me know.)

Use a foam tipped swab slightly dampened with warm water to GENTLY wipe around the seal area of the Pump Cap Assy.

DO NOT USE A COTTON TIPPED SWAB !!!

Dip, Blot, & Wipe. Clean the Foam Swab often to wash off the residue it will pick up. Remenber to keep the swab slightly moist - not dripping wet.
---
If this does't help, it generally means that the Print Head is also very clogged with gummy/dried ink.

The Print Head cannot be cleaned without removing the Right Side Cover & then removing the Pump Cap Assy. This removing and cleaning is about a 1.5hr-2hr job for an experienced tech. Anyone with moderate mechanical skills can do it though.

Pump Cap Assy cleaning is usually done BEFORE replacing the Print Head.

If the Print Head cleaning doesn't work then a New Print Head is in order.

Hope this helps ! Good Luck !

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1 Answer

Epson 9600 quit printing all colors even when trying to print head alignment, I have pulled off head and cleaned and power cleaned several time.


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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1 Answer

My pictureMate 500 prints green only


Hi

Try running a head cleaning cycle from the maintenance menu, then print a nozzle check. try to run 3 head cleaning cycles then try printing again
. If all fails call epson for replacement.


Hope this helps

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1 Answer

Cleaning or replacing printhead / hose


Buy them at a official EPSON service center or throw away the printer and buy a HP.
Actual EPSON printers uses 5 ml ink cartridges for each color and black. HP printers has the same volume cartridges but there are only 2, tricolor and black.
If a HP printing head becomes clogged (don't worry, it almost never happens), just throw away the cartridge and install another (the print head comes with the ink cartridge). If a EPSON print head becomes clogged you have no other choice than buying another printer because EPSON's print heads are expensive and become discontinued 12 months after the printer model was launched to the market.

Also, HP Printers are cheaper than those from EPSON and offers excellent print quality on any paper. Compare a 10 years old HP printer with actual EPSON's and the HP has the sharpest black printing. The color is another story.

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3 Answers

Epson 9600 suddendly stopped printing yellow


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2 Answers

The black ink is not printing out


Look at this old post of mine here to see how to effectively clean the print head and unclog the nozzles. http://www.fixya.com/support/t137335-problem_print_outs_from_printer If you still have no joy, try getting a copy of a thing called "Countermeasure for loss of ink" from http://www.TheServiceManualShop.com it should help you further

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