Question about Rio Carbon MP3 Player

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Rio Pearl dropped.

It had to happen, I suppose. My 12 year old dropped his Christmas present, a remanufactured (90 day warranty) Carbon Pearl, and it appears to have taken a direct hit to the volume dial on the corner, which seems to have come unmoored from whatever holds it in place. I would assume the warranty would not cover this type of damage, so if anyone could refer me to a repair center near Gainesville FL (32602) -thanks.

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Hi, I found the following info on the Rio site, hope it helps you. They qoute a fixed rate of 99$, i'm not sure it's worth it in your case... maybe you should find a repair person with good hands that can help with it. here's the info : "out-of-warranty returns can be replaced for a fixed cost to you. The out-of-warranty fee for your ­Rio Carbon player is $99. Please note, at this time we do not REPAIR defective or broken units; we will REPLACE them. You can purchase a replacement unit at http://system.s2gstore.com/site/RioAudio/mp3playerssale.htm. For units that are in warranty, this process is known as a ?Swap-Ship? because when the defective unit is returned to Rio by you we swap it for a replacement unit (send a replacement to you). If you are interested in participating in the out-of-warranty program, please reply or contact Rio Audio Customer Support at (254) 299-2759 and we will issue a Return Merchandize Authorization (RMA) letter to you with further instructions. We will need the following information to complete the RMA: · Your complete name: · Your complete shipping address: · Your telephone number: · Your email address: · Model of Rio: · Serial Number of Player: · Part number of player: · Date of Purchase: · Place of Purchase: · Operating System: · Transfer software you are using: · Description of issue and what you?ve already tried: " Good luck!

Posted on Feb 13, 2006

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Posted on Jan 02, 2017

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Hello,

i found the following solution:

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