Question about Rio Carbon MP3 Player
It had to happen, I suppose. My 12 year old dropped his Christmas present, a remanufactured (90 day warranty) Carbon Pearl, and it appears to have taken a direct hit to the volume dial on the corner, which seems to have come unmoored from whatever holds it in place. I would assume the warranty would not cover this type of damage, so if anyone could refer me to a repair center near Gainesville FL (32602) -thanks.
Hi, I found the following info on the Rio site, hope it helps you. They qoute a fixed rate of 99$, i'm not sure it's worth it in your case... maybe you should find a repair person with good hands that can help with it. here's the info : "out-of-warranty returns can be replaced for a fixed cost to you. The out-of-warranty fee for your Rio Carbon player is $99. Please note, at this time we do not REPAIR defective or broken units; we will REPLACE them. You can purchase a replacement unit at http://system.s2gstore.com/site/RioAudio/mp3playerssale.htm. For units that are in warranty, this process is known as a ?Swap-Ship? because when the defective unit is returned to Rio by you we swap it for a replacement unit (send a replacement to you). If you are interested in participating in the out-of-warranty program, please reply or contact Rio Audio Customer Support at (254) 299-2759 and we will issue a Return Merchandize Authorization (RMA) letter to you with further instructions. We will need the following information to complete the RMA: · Your complete name: · Your complete shipping address: · Your telephone number: · Your email address: · Model of Rio: · Serial Number of Player: · Part number of player: · Date of Purchase: · Place of Purchase: · Operating System: · Transfer software you are using: · Description of issue and what you?ve already tried: " Good luck!
Posted on Feb 13, 2006
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 14, 2009 | Rio Carbon MP3 Player
Dec 21, 2008 | Rio Carbon MP3 Player
May 22, 2008 | Rio Carbon MP3 Player
Jan 09, 2007 | Rio Carbon MP3 Player
Mar 06, 2006 | Rio Carbon MP3 Player
Nov 27, 2005 | Rio Carbon MP3 Player
119 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: