HI, i was using my SanDisk yestrday and suddenly it shut off. I replaced teh batteries just to make sure but it wont work. I also tried connecting the the USB but my PC wont show any connection to the SanDisk. I fond no reason for it to simply "die". (kept it in a safe place). Thanx Elly
Here is information I used from another user of this product who had this issue
Here is a fix I got from Sandisk support:
Let's try this: take
the battery out of the player and wait for a full 5 minutes. While the
battery is out, please hold the power-on button for 10 seconds. After
that, connect it to your computer (without the battery). Does it work when it's connected to the computer?
Regardless
of that result, disconnect it from the computer, then put a brand new
alkaline battery back in, and see if it will turn on.
Now,
another thing I found that worked once, was to remove the battery, hold
the power button for 5 seconds, then replace battery. The unit powered
up after that.
Needs service
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I too was just using my e140 yesterday, but today it won't work.
It won't power on
- I tried new batteries
- I tried connecting through computer
I don't know what else to do.
It has been a great unit for 2 years... NOW WHAT?
debbie_j - Your solution worked!!!!
Thank you SO MUCH.
My Sansa e140 was playing fine until it suddenly stopped. Now when I turn it on, it brings me to the language menu. When I choose English, I get the following message:
"Not enough memory. Connect to PC and delete 4M of songs for Sansa system file."
My computer recognizes that a device has been connected, but when I click on the drive, it tells me the drive is inaccessible and that there is an "I/O device error."
same problem with the I/O Device Error message when trying to explore the mp3 player. tried the battery solution no results.. also it pops up as two removable devices, one of which u click on "explore" to see whats inside says insert disk, and the other says unaccessiable. plz help.
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