Question about Canon Cameras

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My pictures are not automatically importing. The blue button does not light up when I connect the camera. This began when I got a new laptop and now use Vista.

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Please supply the make and model number of your equipment for example "Nikon CoolPix 3200", so that we can help you.

Best regards,
Informatica

Posted on Sep 06, 2008

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How can I import my pictures to my new computer. I have a smart zoom dsc-p41 cameral and a new Dell computer with Windows 8?


With the camera came a disk, with software for your computer. Before you can connect the camera, you have to install the software. It could be the driver on the disk is old and windows 8 won't allow you to install that one. If that happens, visit the sony support site to download the newest software and drivers. (also go there if you can't find your disk)
Only after you installed the software, you can connect the camera and switch it on.
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Disconnect the camera from the computer. About the only thing you can do with the camera when connected to a computer is to transfer pictures and videos from the camera to the computer.

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I need to know how to get my pictures on to my computer from my camera. do i need a disk. my computer don't have a hole for the chip. i do have the wire to connect to the computer. how do i go about...


To import pictures and videos from a digital camera
  1. Connect the camera to your computer by using the camera's USB cable.


    samshameem_2.jpgConnecting a camera to a computer with a USB cable

  2. Turn on the camera.

  3. In the AutoPlay dialog box that appears, click Import pictures and videos using Windows.

  4. (Optional) To tag the pictures, type a tag name in the Tag these pictures (optional) box.

    By default, the folder name includes the date the pictures and videos are imported and the tag name.

  5. Click Import.

    A new window opens and shows the imported pictures and videos.

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1 Answer

The memory card is not showing my pictures when i plug my camera into my laptop


Hi,


Please follow the steps below for connecting the Camera to the Computer for transferring the images.

Turn the Camera ON.

Turn the Computer ON.

Make sure to Insert the Memory Stick in the Camera.

Set the USB CONNECT option in the Setup 2 Menu of the Camera to PTP. [Set the Mode dial of the Camera to Camera, press the Menu button, select SETUP-->SETUP2-->USB CONNECT-->PTP-->OK.]

Connect the Camera to the Computer using the supplied USB cable.

The Computer will automatically install the USB Driver for the Camera.

When the installation completes, an AutoPlay window will appear.

In the AutoPlay window, click the Import Pictures option.

In the Importing Pictures and Videos window, click the Import button.

If the USB connection from the camera is not recognized by the computer, disconnect the USB cable and repeat changing the USB CONNECT option to PictBridge, Mass Storage or Auto.

If the issue persists, try connecting to a different USB port on the Computer.

Try re-installing the USB Driver from the Device Manager.


Good Luck!

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Nov 23, 2010 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

I HAVE A SONY DIGI CAM MODEL DSC W-5. MY PC IS NOW UPGRADED WITH WINDOWS VISTA AND SINCE THEN IT IS NOT POSSIBLE TO DOWNLOAD THE PICTURE TO PC. THE INSTALLATION CD ISSUED WITH CAMERA DOES NOT COMPITABLE...


  1. Turn on the camera.
  2. Insert the recording media containing the pictures into the camera.
  3. Depending on your camera, set the USB Connection or Transfer mode setting in the menu to the Mass Storage , Normal , or PTP .
  4. Use the USB cable supplied with the camera to connect the camera to the computer. IMPORTANT:
    • Connection through a USB hub or other USB device -- such as a printer or keyboard -- is not supported and cannot be guaranteed. Connect the camera directly to a USB port on the computer.
    • If the USB connection from the camera is not recognized by the computer, disconnect the USB cable and repeat steps 4 and 5 using a different USB Connection or Transfer mode setting. If the connection is still not recognized, further troubleshooting is available.

    NOTES:
    • The computer will automatically install the USB driver for the camera.
    • When the camera connection is established, an AutoPlay window will appear.

  5. In the AutoPlay window, click Import pictures .
  6. In the Importing Pictures and Videos window, click the Import button. NOTE: After the pictures have been imported, the Windows Photo Gallery window will appear and display thumbnails of the imported images.
If this doesn't work there is an updated driver available

Here


(from Sony Website)

Mar 19, 2009 | Sony Cameras

1 Answer

I can't load new pics onto Windows Vista Photo Gallery anymore...


I finally figured it out. Somehow I had messed with the Autoplay settings uploading pics the last time I guess. Anyways, if you experience this problem, check this out first and see if it fixes it for you before you do anything else:

gl_arrow_down_static.gif What if the import dialog box doesn't appear? If the dialog box prompting you to import your pictures doesn't appear when you connect the camera to your computer, AutoPlay might be turned off. You can import your pictures using Windows Photo Gallery instead. Here's how:
1. Open Windows Photo Gallery by clicking the Start button getopencontent.aspx?assetid=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&documentset=en-us&renderkey=xml, clicking All Programs, and then clicking Windows Photo Gallery.
2. On the toolbar, click File, and then click Import from Camera or Scanner.
3. In the Import Pictures and Videos dialog box, choose your camera from the list of devices, and then click Import.
gl_alert_vert.png gl_icon_tip.png If you prefer, you can turn on AutoPlay or set AutoPlay to automatically import pictures from a digital camera. For more information, see Change AutoPlay Settings. gl_alert_vert.png gl_alert_bg_tip.png

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The problem is faulty CCD sensor ( this device converts light into image ) so faulty sensor means either poor quality pics or no pics at all. Have sensor replaced and camera will work fine.

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