Perform reset of device:
- Remove the battery.
- After 3-5 seconds, replace the battery.
- Test phone.
If vehicle or wall charger is availalble:
- Plug charger into the phone.
- Power cycle the phone.
- Attempt to place a call then remove charger while call is active.
- Test phone.
Attempt to clean the contacts:
- Check charging / data port for corrosion / damage.
- Remove the battery.
- Using a dry clean tooth brush, remove any corrosion from the charging port.
- Replace the battery.
- Test phone.
If device has been damaged by water, attempt to dry the phone:
- Remove the battery.
- Leave phone in a warm dry place for 8 - 10 hours.
- Replace the battery.
- Test phone.
If nothing works, take to your nearest retail store for additional troubleshooting or replacement.
i looked at my phome it was on car kit i didn't put it on car kit and now i caant turn it off
i actually even fell asleep on mine too. it says car kit on the main screen and wont let me send or recieve calls
dude.. i slept on my phone too! thats messed up.. i tried the solution with the battery, no luck, solution with the wall charger is weird, every time i try to call the phone powers down.. and the battery is at 4 bars, but then drops to 0... weird
I have this same exact problem. I fell asleep with my phone under my pillow and now it is stuck on car kit and I can't get it off at all. I can call the tech support or anything. The only thing I can do it text message.
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