Question about Kenmore KSM100 Stand Mixer

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Mixer whine The mixer has a high-pitched whine that gets louder the more it is worked. Is this normal?

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  • Anonymous Nov 26, 2007

    it has a high pitch wine when you use it!

  • no1mrs Dec 18, 2007

    I have the same problem with my kenmore mixer. The noise is unbearable. I wish I could take it back to store. But my husband bought it for me 2 christmas ago. He was so proud that he got something I wanted. My old mixer had quit on me. I couldnt take it back and hurt his fillings...I just wear ear plugs when I use it .. LOL

  • Anonymous Apr 13, 2008

    Kenmore Stand Mixer: KSM100 60Hz 600W MAX, When you turn the mixer on to use it it sounds off with a high pinched whine, I have tracked this noise to the area of the electric motor and drive gear. From what I've read this is common. Only thing is I can't locate the solution. I you could inlighten me it would be very kind of you to back your product as too how to rid this mixer of this.

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Unfortunately, the Kenmore mixer sounds louder than freight train due to a poor planetary gear design. I had to take mine back so that the neighbors wouldn't **** me. I hooked up two identical models at the store to get the same, painfully loud, experience. I think I prefer the sound of a bandsaw to the grating noise it produced.

Posted on Jan 02, 2006

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Posted on Jan 02, 2017

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By not working to mean that the planetary gear wont move? or does it just make a weird noise when it is on a low setting? If the gear is completely stripped the unit shouldn't run on any speed regardless if there is mixture in the bowl or not. Since I can't see the mixer I would say that there might be a slight tear in the gear which would only allow the mixer to get stuck on a slow speed where as on a high speed it is running fast enough to skip that particular tooth. I understand that the mixer is brand new but when it comes to mixers you can strip a gear right out of the box depending on the consistency of the batter you are mixing. If the machine is under a year old it is under warranty and you are allowed free service by an authorized repair center in your area.

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KAY – You don’t mention how long you’ve had your mixer or how intensely you use it, which would be helpful in assessing your question. Our first KA mixer we got in May 1989, seemed ‘whisper’ quiet compared to the replacement 6 qt Pro mixer our children got SWMBO for Christmas in 2006. The new mixer was so noisy that my wife called Kitchenaid to complain. The wonderful KA ‘Helpers’ explained that KA had changed to making all metal gears in their mixer transmissions as opposed to having one plastic gear (intended to fail instead of burning the motor out). That change from plastic to metal is then main reason your KA mixer seems to be much louder. You should be able to judge if your noise level has increased or stays the same during normal use. Since you stated that you don’t notice any overheating of the mixer I would say that the noise level is appropriate and wouldn’t be overly concerned at this point. That being said, if you hear a change in the noise level – usually louder, it could be indicative of mechanical issues in the transmission, which is what finally happened our mixer. One of the gear teeth broke and the agitator froze up. But that is another story…
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If this solution has helped you, please rate it, thanks!.hslincoln

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I have a 6qt professional kitchenaid mixer and that I bought last year and have just recently started to use it but it make a high pitched squeal that makes it almost unbearable for me to use. If anyone...


Diane,

It appears that you've got some internal transmission gear issues, and a situation similar to my wife's mixer, which we got new in Dec 2006. It could be as simple as the gears have become loose and are making different contact, hence the noise. The higher the speed, the louder, higher pitched sound you'll get. It may also be indicative of a potential gear failure (after all our increasing noise, the bevel gear broke and the mixer 'froze'). If your mixer is under warranty, contact Kitchenaid. If it's out of warranty, then take it apart and do a diagnostic exam of the gearing. Whatever you find you should be able to fix yourself. Be sure to have the Kitchenaid Part Manual (Part No. 8212278 Rev D) on hand if you attempt to disassemble yourself. It also lists all the parts so that you can determine, which parts, if any have failed. You'd think that the Kitchenaid name would warranty their mixers for a lifetime... but alas they do not. So much for quality in America today!

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lgardash, Are you sure it's the motor or could it be the transmission?
It 'sounds' like you've got some transmission gear issues, and a situation similar to my wife's mixer, which we got new in Dec 2006. (Within a week of her first using it, she contacted KA Customer Care and the only 'care' they offered was an explanation that the new KA Pro Mixer gears are all metal and to expect it to be louder than previous models that used a plastic gear (to fail). Well, there's an acceptable level of noise, and an unacceptable level (you don't need to be a mechanical engineer to know when something doesn't sound right) and it seems that my wife's new mixer's operating noise level was always unacceptable. It finally 'died' this past October.) OK I've vented enough on KA... now what might be your problem(s)?
It could be as simple as thorough normal use the gears have shifted slightly in the transmission and the gear teeth are making different contact, hence the grinding/squeaky noise. The higher the speed, the louder, higher pitched sound you'll get. Alas, the noise may also be indicative of a potential gear failure (after our mixers increasing noisiness, the bevel gear broke and the mixer 'froze').
If your mixer is under warranty, contact Kitchenaid. If it's out of warranty, then take it apart and do a diagnostic exam of the gearing. Whatever you find you should be able to fix yourself. Be sure to have the Kitchenaid Part Manual (Part No. 8212278 Rev D) on hand if you attempt to disassemble yourself. It also lists all the parts so that you can determine, which parts, if any have failed. You'd think that the Kitchenaid name would warranty their mixers for a lifetime... So much for quality in America today!
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It appears that you've got some internal transmission gear issues, and a situation similar to my wife's mixer, which we got new in Dec 2006. It could be as simple as the gears have become loose and are making different contact, hence the noise. The higher the speed, the louder, higher pitched sound you'll get. It may also be indicative of a potential gear failure (after all our increasing noise, the bevel gear broke and the mixer 'froze'). If your mixer is under warranty, contact Kitchenaid. If it's out of warranty, then take it apart and do a diagnostic exam of the gearing. Whatever you find you should be able to fix yourself. Be sure to have the Kitchenaid Part Manual (Part No. 8212278 Rev D) on hand if you attempt to disassemble yourself. It also lists all the parts so that you can determine, which parts, if any have failed. You'd think that the Kitchenaid name would warranty their mixers for a lifetime... So much for quality in America today!

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Hi. Lubrication of the planetary is essential for your mixer. If you're still under warranty (1 year) call Kitchenaid for a replacement mixer but don't tell them that you disassembled anything.

If out of warranty, locate Chevron FM ALC EP-2 food grade grease for your mixer AND the planetary.
If you haven't already done so, go to kitchenaid.com, click on customer care, then click on manuals search. Enter your full model # in the search window and locate the parts list for you mixer. Download it, it will assist you with your servicing and will have all the part numbers for your mixer. If you need a new trans housing insist that it be METAL!

I would also remove the transmission cover, inspect it for cracks if it's one of the cheap plastic housings. If you find cracks, you have more problems with potential internal damage caused by these cracks as this housing supports two important gears and shafts. When it fails these gears skip and cause damage to the gear cogs and bearings. Kitchenaid's replacement housing is made of metal. Hopefully all you need is the planetary greased.

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The timer is also in the link. The part is not cheap, but easy to install.

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