Question about Epson Stylus Photo RX620 All-In-One InkJet Printer

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Printing I can scan and print - I can copy and print - NO PROBLEM - but when I put a paper on the printer and push print.....I get a message that says "open output tray" (It is already open). Any suggestions?

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Possible firmware fault, if your not afraid of using a screwdriver in your printer remove in the inside top cover and check that the little optical sensor and gate are functioning properly! but as its working in the other 2 modes it would suggest its more likely to be a firmware fault so try resetting it or a firmwear upgrade from website! hope this helps

Posted on Oct 23, 2008

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