Question about Motorola Mobility M25 MP3 Player

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Formatting the player memory

When i turn on my player, it says "Internal memory unknown format. Attach USB and reformat." But when i attach it to the computer, the 'format' option doesn't seem to work for the player. How do i format it then? Or is there any other solution?

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Re: Formatting the player memory

This process worked for my m25:
1. Download v1.11 firmware file from http://broadband.motorola.com/consumers/support/default.asp?supportSection=DigitalAudio
2. With USB cable disconnected, turn off the m25.
3. Press Power while holding Menu button until UPGRADE is shown.
4. Connect m25 via USB cable.
5. Run the firmware downloaded in step 1.
6. Disconnect the USB cable, and the m25 should start a normal.
.

Posted on Dec 30, 2007

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Re: Formatting the player memory

Wow, worked great. When it says hold the menu button, it means hold it down, not in. Takes a few tries to get the upgrader notation to remain on the screen; what helped was once it started loading in general, take your finger off the on/off button, then release the menu button when upgrader appears.
I am very pleased that this finally worked for me.

Posted on Sep 03, 2008

Re: Formatting the player memory

I obtained sucess, making following steps: 1 - open player. 2 - remove memory SD support. 3 - power on player. in the display appears "UPGRADER". 4 - install memory SD support. 5 - attach usb cable. 6 - upgrade firmware "Firmware v1.11 "

Posted on Feb 21, 2007

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Re: Formatting the player memory

You've must have some how deleted the system files of the player. So what you must do is: format the memory threw the Motorola manager so it could re-install those files. After formatting threw the manager there should be no problem. hope it helps, good luck!!

Posted on Feb 14, 2006

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