SOURCE: Creative Zen V Plus
hey. for first: reset it, take a needle and put it in the reset hole in the side. connect it to power, best is not from the computer.. and turn on. it will probably rebuildt and so on.
SOURCE: my creative zen keeps freezing!
When you encounter a song that is freezing your zen, you need to delete it from the zen. At that point try to transfer it again. If it is copy protected then you may need to remove the copy protection.
The "iTunes format" is nothing more than AAC. The Creative Zen will play unprotected iTunes Plus tracks as well as CD rips from iTunes (M4A). Any DRM'ed tracks that you may have purchased through iTunes will not play on Zen.
google for "hymn project" or "myfairtunes" for iTunes DRM removal. (And for "FU4WM" for WMA DRM removal.)
Alternatively, you can always burn the DRM'd tracks (copy-protected songs), then rip them so they are no longer protected.
SOURCE: My Creative Zen has Frozen on a particular song.........
while it is off slide down the power thing while holding play and resseting it with a safety pin, paperclip, staple, etc., this should bring you to the zen format screen thing, select "clean up" this should fix the problem and still save all of your files, if this doesn't work try the other options from the zen format screen.
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