Question about Computers & Internet
There is no activity with the CD/DVD drive. It will not open and does not show any lights. Suspect the plug may have fallen out/become loose inside the laptop as it fell off a table.
How do you remove the drive to fix this? It is an Acer 4020 Travelmate Series Laptop
If the dvd icon is not present on my computer and if there is an exclamation mark on the device manager under dvd drive, then check this link for resolution.
i hope this helps you.
Posted on Sep 17, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
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Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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