Question about HP Officejet 5610 All-In-One InkJet Printer

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Where can I find the piece of plastic with letters on it?


This is exactly the problem I have so I guess I need to find the piece of plastic with letters or marks you are talking about and glue it. Where is it located?



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  • liorlib Oct 15, 2008


    The problem is that when I turn on the machine it says "paper Jam" and there is no real paper jam.




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What is the porblem??

Posted on Oct 10, 2008

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When I push print. The right side wrincles and the paper doesn't come out. I have had 5 friends lokk at it. the 6th one suggest i contact you. It is a newer printer, and a nice one. i need to werite...


Try the steps below, if it does not solve, try the link provided below.

There could be a pin in there and my only a guess at this point, is that there is a piece of metal debris in that roller, perhaps piece of a staple got punctured into the roller.

What you can do:
Using a flashlight and a magnifying glass turn the roller by hand, fingers (whatever works) until you can see the culprit. Then using tweezers, grab and remove, just like a splinter, If the tweezers do not get a good enough grasp on this, try using needle nose pliers. Look at the pliers closed and held 90 degrees in front of a light source to see that the tip of the pliers are closed and not open. Use whatever you can find to dig this debris out. You may have to ask for the aid of a mechanically inclined relative or friend to help you with this.

But, in summary, this appears to be what is happening to you.

Please remember to rate solutions. Helpful is okay, but Fixed mean more to those of us who do this for free. And, I think you're on your own from this point as this has to be the issue. I wish I was available to remove whatever is there but I can't do that via email. Your debris could also be a piece of plastic or glass, I've seen everything that can get stuck in a printer get stuck there with few exceptions, but includes neck ties.


Solution 2 : Forum Link

Good Luck and thanks for the rating in advance,


Feb 24, 2011 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

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1 of 2 things. Either the paper type and size is not set right in the printer menu for tray 2. or the physical setting in the tray are not exactly on letter. The printer is looking for letter paper and does not see it in tray 2. If you load tray 1 with paper and press the green button my guess is it will use that paer and tray. First chack to make sure the setting in the tray are exactly on letter, it uses that and little fingers on the left side to tell the printer there is letter paper in the tray.

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1 Answer

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1 Answer

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Please go through the web link given below and follow the instructions to clear the paper jam without damaging your printer.


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1 Answer

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1 Answer

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Thanks J

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