my xbox 360 when i put in a xbox 360 game it tends to say ''please put this disc into an xbox 360 console'' and 2 times out of ten if that the game reads and comes on then it will be playing away and say ''the disc is unreadable please wipe the game with a soft cloth and restart the console'' and i find this odd as the game is brand new as from yesterday and doesnt have a single scratch on it
also the console resets the time and date everytime i turn it on
please email me with a suggestion on email@example.com
many thanks steve
This is a known issue with the 360, most likely the cause is that the spindle that holds the disc is loose or completely broken off. As the way the cap for the spindle was made, microsoft used a magnet to hold it in place instead of glue or soldering as most drives would have. This is just another instance of inferior workmanship on their part to save money.
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Disc drive is out, needs replaced, but inorder to replace it you must keep the original drive. You can either order one online and follow these instructions to do it ureself (recommended) or email firstname.lastname@example.org for a pricing for repair. http://www.llamma.com/xbox360/repair/xbox-360-repair.htm
That might be something related to your Xbox 360 console itself or the disc you are trying to play on, so first have a look on the Xbox 360 game disc itself and check whether there is any kind of scratches or flaws on it.
If you find a scratch or a flaw on the disc that seems to be the reason and just to check it you can put any other game in your Xbox 360 console and try it once more, if the other game is working fine that definitely assures that it's a fault with the game disc & check on the scratched discs page on our web site for more information about the reason for this issue to occur.
In case there is no scratch or a flaw on the game disc try the following steps: 1- With no discs in the disc tray, go to the System section on the dashboard. 2- Select Console Settings. 3- Select Start Up. 4- Make sure it is set to Disc not dashboard. If it is set to dashboard, select Disc and try the game again. It should work. If is already set to disc or you tried setting it to Disc and still not working try the following steps: 1. Just clean the disc & put it back in your Xbox 360 console and see whether it's going to work again or not. 2. If it's still not working try also another discs to know whether it's an issue with the actual Xbox 360 console then or not. 3. If the other discs work fine you can try it then without the hard drive because it might also be something related to the hard drive. 4. If it is still not working so this game disc would be for sure faulty and you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "To play this disc, put it in an Xbox 360 console" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.