Question about Dell W3201C 32 in. LCD Television

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DELL TV 32" LCD TV

We also have a 3 year old Dell 32" LCD TV with a severe sound problem. I thought the speakers just blow because they are detachable. The problem was an annoying pulsing sound now there is no sound at all. We tried other speakers and they do not work. Could you please tell me what kind of surround sound system you purchased to make you tv useable again? Also did you need to remove the old sound card from the TV? Please help....I think for the money we paid this tv should work forever. Thank you.

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  • Anonymous Mar 13, 2009

    same problem here what did you do to fix/repair it?

  • Anonymous Apr 27, 2009

    Where can an amp board be purchased and who can install it?

  • Anonymous May 12, 2009

    We had problems with the sound a year ago, loud booming pops and then finally silence. I initially contacted Dell for repairs, but decided to try a local repair shop. They could not get parts from Dell, so they rebuilt the sound board. It has worked for a year, but the booming pops returned recently followed just days ago with silence again. I haven't tried the mute button technique yet. I am thinking of shipping it back to Dell for repairs.

  • bfour713 May 14, 2009

    How can I purchase a new audio amp board and how easy is it to replace

  • Anonymous Mar 18, 2014

    no sound no speakers

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The problem is the audio amp board has been fried. It needs to be replaced. This will restore the actual sound transfer to and from the speakers.

Posted on Feb 08, 2009

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Hi Carmen,
Last night strictly by chance I found that putting the mute button on for a length of time cures the problem. I put the mute on to take a phone call (maybe 20 mins or so) and when i came back the sound was working.
will see if this continues to work.
Yaletown 53

Posted on Sep 13, 2008

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