Question about Dell W3201C 32 in. LCD Television

2 Answers


We also have a 3 year old Dell 32" LCD TV with a severe sound problem. I thought the speakers just blow because they are detachable. The problem was an annoying pulsing sound now there is no sound at all. We tried other speakers and they do not work. Could you please tell me what kind of surround sound system you purchased to make you tv useable again? Also did you need to remove the old sound card from the TV? Please help....I think for the money we paid this tv should work forever. Thank you.

Posted by on

  • 3 more comments 
  • Anonymous Mar 13, 2009

    same problem here what did you do to fix/repair it?

  • Anonymous Apr 27, 2009

    Where can an amp board be purchased and who can install it?

  • Anonymous May 12, 2009

    We had problems with the sound a year ago, loud booming pops and then finally silence. I initially contacted Dell for repairs, but decided to try a local repair shop. They could not get parts from Dell, so they rebuilt the sound board. It has worked for a year, but the booming pops returned recently followed just days ago with silence again. I haven't tried the mute button technique yet. I am thinking of shipping it back to Dell for repairs.

  • bfour713 May 14, 2009

    How can I purchase a new audio amp board and how easy is it to replace

  • Anonymous Mar 18, 2014

    no sound no speakers



2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.

    New Friend:

    An expert that has 1 follower.

  • Expert
  • 90 Answers

The problem is the audio amp board has been fried. It needs to be replaced. This will restore the actual sound transfer to and from the speakers.

Posted on Feb 08, 2009

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 4 Answers

Hi Carmen,
Last night strictly by chance I found that putting the mute button on for a length of time cures the problem. I put the mute on to take a phone call (maybe 20 mins or so) and when i came back the sound was working.
will see if this continues to work.
Yaletown 53

Posted on Sep 13, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a Dell TV 32 In.LCD W3201\r\

I had the same problem with my dell tv. It's the exact same one you have. It kept making noise at first, and then the sound just went out. I changed the speaker wires to a slightly stronger, thicker wire and now it works great!! I hope this works for you.

Dec 05, 2009 | Dell W3201C 32 in. LCD Television

1 Answer

No Sound DELL 32" LCD

Board is available, relatively chep.
Ask guy at
He has all Dell parts

Aug 19, 2009 | Dell W2600 26 in. LCD Television

4 Answers

I have the same problem with my 3 year old Dell 32 inch Tv

Yesterday I went to the pawn shop and purchased a Sony receiver they just got it in a couple a days (pawn shop) ago. The receiver is in great shape still had the stickers on them for less than 100.00. We hooked the speaker and the cords black/yellow/red to the in/out in back of the TV and the receiver. Wow! Great surround sound and the TV works like new. Please do not go and buy a sound board you will be wasting your money and the same thing will happen again and again. Dell sucks!

Jun 14, 2009 | Dell W3201C 32 in. LCD Television

1 Answer

My Dell 32in. LCD TV, model W3201C no longer produces any sound.

That was indeed the sound module. I spent hours trying to find a replacement for my Dell TV. There was one on eBay for over $100.00, I decided to remove my speakers and install a low cost sound bar from Radio Shack. Easy to install and sounds fine. Several techs told me those boards are a problem along with every other board in those sets and since the Dell is low quality to begin with, I wouldn't spend the money. Go with the sound bar and buy a real TV next time. I'll go Samsung or Sony when mine finally dies for good.

Mar 31, 2009 | Dell W3201C 32 in. LCD Television

1 Answer

DELL TV Speakers

hook another set of ext speakers to it. if no sound, its your audio bd not the speakers. hook ur dell speakers up to something else as well for verification.

Oct 22, 2008 | Dell W3000 30 in. HD-Ready LCD Television

5 Answers

Dell 32' lcd

I have the exact TV with the same concern. I disassembled my set and removed the sound module to verify part numbers. The cheapest one I could find was on eBoob for over $100.00. My solution was to buy an inexpensive sound bar at Radio Shack and install it. Very simple to connect and it sounds fine. I wouldn't suggest putting money into a low quality TV like the Dell, another board may blow out at any time per several techs I talked to.

Jul 15, 2008 | Dell W3201C 32 in. LCD Television

5 Answers

Dell no sound

Guess I am not the only one with this problem. Seems to be something Dell planned for us consumers to by another tv from them.... NOT!

Mar 25, 2008 | Dell W3201C 32 in. LCD Television

5 Answers

Dell 32 inch LCD Tv volume and menue problems

We also have a 32" LCD Dell flat screen tv #W3201C that has no sound. It's about 2/12 yrs old. One speaker started having a problem and we disconnected it. That was a couple weeks ago, now there is no sound at all. Dell should not be let off the hook so easily. Obviously there is a problem with the tv and it should be Dell's responsibility to make it right. Does anyone know if a class action suit has been initiated?

Mar 08, 2008 | Dell W3201C 32 in. LCD Television

Not finding what you are looking for?
Dell W3201C 32 in. LCD Television Logo

752 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Televison & Video Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1673 Answers

Jaime Hernandez

Level 3 Expert

2326 Answers


Level 3 Expert

77202 Answers

Are you a Dell Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides