Question about Maytag Neptune Washer

7 Answers

Spin cycle my washing machine will not spin,put new drain pump on,still wont spin.if i put it on spin with nothing inside it spins but if i put some wet clothes in to spin them it wont spin,any ideas I have the same problem. Changed out the struts and that did nothing. The basket drive sounds plausible. Does anyone know what Maytag calls the basket drive? Any other solutions

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  • services777 Sep 06, 2008

    My Maytag Neptune Model FAV6800AWW recently started to wobble so badly when loaded it stops spinning. However, when I run the spin cycle unloaded, it completes the cycle fine.

  • services777 Sep 06, 2008

    Maybe I'm wrong, but the last two responses seemed almost like automated responses. Can some one assist me by telling me possible causes for the excessive wobble?

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7 Answers

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Sir ,
You have this problem because u may washed in heavy load,so the belt in the machine would be quite loss its performance, you have to change the belt, it may helps to work the washing machine.

NOTE:
Avoid washing heavy loaded items in a single cycle.
It may helps to increase the life of the washing machine.

Thank You

Posted on Sep 06, 2008

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  • 958 Answers

777....

the basket drive is the one holding the drum...if it is sliding then it csn not spin with a load on...you have to check if the motor is running but the basket is not spinning fast enough or it is not spinning at all then the basket drive is slipping.
hit the ask me button if you want to clarify more...

tnx 4 using fixya.

drcool

Posted on Sep 06, 2008

  • francis rivero Sep 11, 2008

    hi again service 777,

    i've found some drawing which might be able for you to see more of the problem.



    part number 9 is called the spinner support. it holds the whole basket so you may want to check that part.

    then where it is connected would be tha next drawing.



    i hope i was able to help you fix this problem.

    tnx 4 using fixya,

    drcool




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I would definitely take a look at the motor coupling. It may be best for you to have a qualified technician look at the machine. If you need any further assistance let me know. If you have a moment to accept and rate the solution accordingly I would greatly appreciate it.
Thanks,
Lee

Posted on Sep 06, 2008

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  • 435 Answers

If it doesn't spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
  • Posted on Sep 06, 2008

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    If your washer won't spin, check these:

    It doesn't pump or spin
    It pumps, but doesn't spin
    It spins only with the lid closed
    It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

    • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.


    • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


    It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

    • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.


    • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.


    • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)


    • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.


    • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.


    • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.


    • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.
    It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.

    Posted on Sep 06, 2008

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    Hey,

    About not spinning, please read this page
    http://www.repairclinic.com/0088_11_1.asp#Level1_3

    other common issues
    http://www.repairclinic.com/0088_11_1.asp

    replacement parts also available
    http://www.repairclinic.com/SmartSearch/SmartSearch.aspx

    Let me know if you need anything else.


    Thanks,
    Ekse

    Posted on Sep 06, 2008

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    • Maytag Master
    • 19,396 Answers

    Did you check the belt, the motor coupling and the bearing.
    If it is not cycling instead replace the control.

    Posted on Sep 06, 2008

    • Ginko
      Ginko Sep 06, 2008

      Is it draining? is it getting stuck at some point of the cycle?
      If it is not draining there is still something wrong, or with the draining lines or with the water level switch.



    • Ginko
      Ginko Sep 06, 2008

      Hi, if the washin machine is wobbling, check first that is not just off balance, and that in not just a bad distributed load.

      If it is wobbling and the drum is not spinning regularly is the bearing at the rear of the drum or the drive pulley that must be replaced.
      Check also that strut and assembly are ok.

      Here you find an exploded view of a maytag front load style.

      If you need to call a repairman you can call the phone number listed on the owner manual.


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