Question about Fellowes Powershred 480 Shredder

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Unjamed, but jammed light remains on and won't shred

I found the shredder intake was jammed with paper. Using a thin probe underneath to push out the paper and forceps on top to grasp and take it out, I cleaned out every bit of paper from each rotating pair of rolling blades. Pushing the leaver button back, the blade rollers spin backward. However, pushing the leaver button forward, the bottom green light is lit, but the top or far red light also is lit and there is no movement forward. (Slipping a piece of paper in to trip the sensor has no effect.)

Is there something I'm missing?

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  • prog_mon Nov 24, 2008

    Works all day in reverse. I cleaned all the cutters, I even reverse polarity to see if it would go foward. NOTHING..HELP!

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  • 328 Answers

Most likely the PC board has gone bad. It will cost over 100.00 from fellowes.

Posted on Jan 12, 2009

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Omnitech shredder ot-nxc10pa


You must first unplug it and look inside the shredding blades, especially around the spot usually near the center, where there is a pressure button. When paper hits it, it starts shredding. Chances are some pieces of paper have jammed just over it stopping paper from hitting it and switching it on. I have had to use long tweezers to work the jammed bits out... Once clear it will work again. Also using shredder oil every 50 sheets through will help it cut easier , and jam less frequently. Do not put too many sheets through together in a bunch. No staples...

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How do I get top off to clear Paper Jam on Fellowes PS-12Cs


FELLOWES SHREDDER
In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

May 23, 2014 | Fellowes Powershred PS-12Cs, 12 Sheet...

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FELLOWES SHREDDER
In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the wastebasket; insert wastebasket and repeat jam clearing procedure.

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I have had the paper jam in my shredder which was not a Fellowes. I removed the power plug from the wall and used old dentist tools to pick the pieces of paper out of the shredding mechanism from underneath. I did not need to remove the cover. After extracting some paper try using the paper reverse option.

Apr 02, 2014 | Fellowes P70CM Shredder

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Runs reverse auto


From your manual!

In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the waste basket; insert waste basket and repeat jam clearing procedure.

Feb 01, 2014 | Fellowes DM12C Shredder

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Anti jam light is on unit will not run


The "anti-jam" light actually is a jam light and it is notifying you that the shredder is jammed. If you turn off the power and examine the shredding unit you will find shreds of paper stuck in the mechanism. Removing all of the shreds will get your shredder back in operation and the anti-jam/jam indicator will be off

Apr 15, 2013 | Office Equipment & Supplies

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The red light is on and it will only shred backwards. what does that mean?


it means you have a jam. check below the shredder heads for paper hanging down triggering the jam sensor. to check this, open the front door, remove the waist basket or bag, then look up underneath. Make sure it is turned off and unplugged so there is no chance of an accident.

If you see paper hanging down, remove the paper, and try it.

hope this helps!
Ryan

Nov 02, 2010 | Fellowes Powershred 480 Shredder

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Jammed in Auto, but works fine in reverse. How to unjam?


Continue to alternate between auto and reverse a number of times. Try to shred narrower pieces of paper at opposite ends to see if it can trigger the auto trigger wire. All else fails, carefully take the shredding part apart and you may find a hugh paper jam underneath.

Sep 02, 2010 | Aurora Electronics AS662C Shredder

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Shredder will not start when paper is inserted. switch is on auto. This happened after a long session of shredding


Two possible problems;
  1. Teeth underneath lid are jammed; sometimes (especially after a long session) although the papers go through, debris builds up and can get caught in the teeth; to clear unplug and with tweezers or a tina flathead screwdriver, pull out shreds of paper still caught
  2. Motor is overheated; once cool, try it again (move switch to reverse to see if motor is still working). If motor is working, see Step 1 for a jam; some jams can be cleared by running it in reverse. Royal doesn't recommend "long" shredding sessions. My unit recommends sessions of 20 pages or less. If you try to overwork the shredder, it will overheat and in some cases, fry the motor.
I hope this helps answer your problem. Best of luck!
Greg

Nov 12, 2009 | Royal 10X Shredder

1 Answer

Won't pull paper


Hi,

I have the same shredder with a different problem. Maybe we can help each other.

It sounds like you have paper jammed in the shredding mechanism. I've cleaned paper jams out of mine quite a few times. The first and most important step is to make sure the shredder is unplugged. Hold the unit up to look through the shredding slot. Some of the openings between the opposing shredding wheels will be filled with paper. Using a small screwdriver (narrow blade at least 3 inches long) you can gently push the paper through. It works best if you can us a pair of needle-nosed plyers to pull the paper out the other side. It takes patience, but it works. Good Luck.

My problem is that after I opened mine up, I turned it over to shake out shreds of paper. When I did this, the entire works fell out of the case and all of the wires disconnected from the 3-way switch. Can you look in yours and describe how the wires are connected to the 8 contacts on the switch. (a digital photograph would be GREAT!

I hope we can help each other.

-- Wcbyers

Jul 13, 2008 | Tech Solution TS-2550 Shredder

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