Question about HP Photosmart M425 Digital Camera

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The little chrome power button to switch on the camera suddenly lost its springyness and would no longer switch on the camera.
On opening the camera up i noticed its on a plastic hinge that had snapped.I have tried to glue it but not sure if it will work and if so how long it will last.
Is there anywhere i can order the button from as i can easily replace it myself ? or anyother solutions would be appreciated as the camera still works.

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  • ggarman9 Sep 22, 2008

    I just finished putting my daughters camera back together after super-gluing the same hinged button. The first time the button was pushed the hinge snapped again.

    I too would like to know if the button can be replaced.

    Thank you

  • thedime Dec 28, 2008

    I actually took it apart and applied a strong glue and left it for 2days before trying and its worked ever since.

  • helpdayton Jan 01, 2009

    My on/off button will not release so I am assuming the hinge is the same problem. Is the button easy to get at by opening the camera? I don't want to open the camera and not be able to put it back together just for a looks see....

  • lj_vanstone May 11, 2009

    I tried the glue on my little hinge and it just snapped off again. I haven't been able to find a replacement power button anywhere but I'm still looking! Has anyone found out where replacement parts can be found?



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I had the same problem, and just made a hole like you said. I took of the back panel, mark with a felt tip pen the place where the hinged button make contact, and took a very small screw driver, the same I used to remove the camera tiny screews, put the screewdriver on fire for some seconds and used it to melt the plastic. the result was a perfect rounded hole on the exact place. Now i turn the camera on with anything that I can push in that little hole.

Posted on Feb 15, 2009

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Sure it can, but there's no sense, cause cost of replacement is higher than new camera, althought you can do it in another way, just drill small hole (diameter 2mm) on the bottom of the slash on the on/off caption under the on/off button, than you can use e.g. toothpick to turn it on.

Posted on Dec 28, 2008


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Dropped my camera and now the lens won't retract back in. When I press on the screen says lens error M425-12 (7f80). Can this be fixed and should I take it to a camera repair shop? Thanks

It could be one of two things, you bend the lens when dropped or the pins in the lens has become loose and are stuck.
You can try:
Taking the battery out for about 5 minutes and putting it back in to reset the camera. Also you can try hold the power button down and the ok or select button to to reset it. Also can hold the power and the menu button to try and force the lens out to dislodge the pins. If not,

The funny the is that I would have you drop it again on a carpet but on the opposite side to see if you can dislodge the pins from being stuck, try and have it land flat on its back from a decent height.
If the lens in bent you will have to bring it to a repair shop to have it fixed but it usually costs as much as a new camera.

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sounds you may have to replace the batteries, but try taking out the battery from the camera and press the power button for about 10 seconds. Keep it turned off without the battery for 5 min then reconnect the charged batteries

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I just had this happen to my HP Photosmart M425 camera this weekend while on a campout -- very frustrating! Anyone have any suggestions on what to do?

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You might try removing the storage/memory card and insert it into your printer or computer.

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Any camera repair guy can repair these. A store that specifically sells digital camera can repair these cameras easily. This is actually a common problem for this camera and its cousin, the m525

I have been tinkering with theses cameras. The lens for the m425 (and m525) can be removed and repaired manually. Since I am a amateur, my success rate is about 50%. It all depends on how jammed the lens. If anyone has good technique in manually repair these, I would like to know.

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This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here:

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2 Answers

Lens error M425-12 (7f80) appears/ camera shuts down

if the blue light flashes 4 times Main power led to on/off switch is crushed and not enough power gets through.
you have disassemble the camera.
I would think first before tring this.
Remove 3 screws on bottom, 1 in battery compartment, and 1 at very top of usb flap (look good).
Now slide the side piece starting at the usb flap then apply pressure to top and away from unit.
now look for 1 silver and three black screws (facing back and front, look good).
See the big red wire leading to main on off switch if it crushed thats the problem.
I replaced it with a longer piece of wire.
Remember to replace battery door first if it fell off during process.
*TEST NOTE: You can place batteries in and place a penny across the bottom to test before you put it back together.

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