Question about Compaq Presario Notebook

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Dvd drive bay does not lock

Hi !! three days ago i bought a compaq presario c795vu laptop. Today i encounter a strange problem. The disk drive does not lock despite repeated attempts. When the system is turned off and tilted, it gets locked. However, the moment I turn on the notebook and Vista gleams, the drive ejects and then it just refuses to get locked. HELP ME!!!

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  • 19,396 Answers

When this happens the drive lock is faulty, or there is a control problem.

Unplug laptop power cord and remove battery for ten minutes.

If the DVD still does not lock when there is no power, and when you connect everything back, then DVD latch has a fault, probably a mechanical problem.

If laptop is new get it replaced, or get the DVD unit replaced. Contact the retailer for service and replacement conditions.

Regards

Posted on Sep 06, 2008

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