My acer desktop f5 has a message coming up now 'warning acer elock actived - optical drive device locked' which means now that my cd/dvd drive no longer works. I have tried with no success to find how it has been locked to disarm it or uninstall as dont want it always locking up. Any help would be appreciated.
Without knowing which version of the program you got I can suggest for you to:
press start
select run
or
hold down windowskey and press r
type in services.msc
find the elock service, right click properties, disable the service, and stop the service.
you may need to set a new drive letter for the optical drives
(right click my computer - manage - left side disk management - find drives without letters, right click assing or change drive letter)
if you can't uninstall the program? its asking for a password? Its extremely easy to reset the password but would need to know what version of the software your running.
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Could not find the elock service - but the only service with acer was 'adminworks agent x6' - which I have disabled and now my cd/dvd is working (THANKS) - my only concern is that turning this off might cause other problems - but so far so good.
My other problem is when I shut down the computer it automatically restarts coming up with a microsoft error. Can this be fixed?
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