Question about SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e260 MP3 Connection Problem

Hi, I recently reformatted computer again and now, my computer will not install the MP3 at all. Before the reformatting, my computer was able to install the MP3 with no problems. Now, it detects the player but brings up an installation wizard to install the device but I can not install it. This only occurs when I put the mode as MTP. I've tried the firmware-update advice with no luck. I also have Window XP SP3 installed. My OS is Windows XP prof. If there is no solution to this, is there any other way to transfer music from my computer into the player and vice versa? I know that it can be done by syncronizing the player with window media while in MSC mode. Other than that way, is there any other way?

Thank you.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 758 Answers

What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Posted on Sep 07, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sansa e260 says cannpt load image switch to recovery mode


download the update software and install then.. lock your sansa, hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer... Download the sansa update software

(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe).

You may need to make sure you are connected to a 2.0 USB port if your computer is not IDing it, try a friends computer or a labtop... USB modes msc...
Start the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate...

Jun 06, 2009 | SanDisk Sansa e260 MP3 Player

3 Answers

My computer wont recognize my sansa e260


Make sure USB mode is MSC....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated....
Download Update if you haven't yet(http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe)
Then connect to your computer and see if it works
Hope it does..........Please rate

May 20, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 only wheel light will turn on, screen remains black


you need to contact Sandisk and have them walk you through this problem, www.sandisk.com

Mar 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Problem viewing recently added songs


Switch from mtp mode to auto
if still no, reformat the player and re-add all the songs

Jun 19, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260


go to www.sandisk.com, and then just keep following the links for mp3 players, support; or go to:
https://www.customernation.com/pls/ps/ps.ps_main?p_host=304&p_supplier=5096&p_parm=PSHPP

they did redesign the website recently

May 08, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 mp3 player


my e260 sansa mp3 player dont recognized by computer what to do

May 06, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e260


which version of windows you have ?

Dec 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Cannot get my computer to recognize my Sansa e260 MP3 player


you only have to install the CD that came with your sansa in the box , after that it should recognize it

Dec 09, 2007 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e200 MP3 Player Logo

206 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96372 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...