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Hi c6180 will not receive incoming faxes - HP Printers & Copiers

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Check the cable

Posted on Sep 06, 2008

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Cannot recieve fax on hp pro 400


HI,
Set Fax Forwarding:
You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in the memory. The product then dials the fax number that you have specified and sends the fax. If the product cannot forward a fax because of an error (for example, the number is busy) and repeated redial attempts are unsuccessful, your product prints the fax.

If the product runs out of memory while receiving a fax, it terminates the incoming fax and only forwards the pages and partial pages that have been stored in the memory.

When it is using the fax-forwarding feature, the product (rather than the computer) must be receiving the faxes, and the answer mode must be set to Automatic .

  1. From the Home screen on the product control panel, touch the Fax button.
  2. Touch the Fax Menu button.
  3. Touch the Receive Options button.
  4. Touch the Forward Fax button, and touch the On button.
  5. Use the keypad to enter the fax-forwarding number, and then touch the OK button.
If not solved i share a link please visit and follow instruction.
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03266760-14%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&ac.admitted=1403114393261.876444892.492883150

Thanks,
HP Phone Number

Jun 18, 2014 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Receiving faxes whilst connected to a phone line automaticly


Check video for 'fax receive set up' in similar model:


Manual receive: In coming call receives like telephone
Fax/tele: Incoming call rings like telephone if its not fax, if incoming is fax it will entered in fax mode automatically
Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings)
Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines)
Set up your best option as per your requirement.

Nov 29, 2012 | HP LaserJet 3050 All-In-One Printer

1 Answer

Hp c6180 fax not working. Message: Unable to send or receive faxes, press Os to continue Despite the all possible settings and driver updates, the fax has never worked. How can I fix this?


Hi,

Follow the steps one by one

1. Press the Setup button - Press OK
2. Scroll to Tools - Press OK
3. Press OK on Run Fax Test
4. It will list you possible causes why you are not able to send/receive fax

If you cannot solve the issue with the Fax Report, you can do a semi-full reset on printer
( do not do the semifull reset on printer if connected to wireless, If you do so, the printer will loose wireless connectivity to router and you will have to setup the printer on router again )

Disconnect the power cord from back of printer ( when printer is powered on )
Hold the # and 6 button and while holding connect the cord back

This reset will Erase fax logs, wireless connectivity any other memory stored in printer

Follow the instructions on printer screen to re-align the printer and cartridges

Try to send/receive fax and it should work.




* Please rate this solution with Thumbs up and comment to help us improvise in providing better support

Sep 29, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

What button do I press on HP C6180 to manually receive a fax


go to the menu and set it to receive fax manuall..also check your manual...hope this helps...ITTech7574

Aug 28, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Samsung SCX 4521F: Incoming faxes 'receiving' but fail to print


Has the main board been changed??if yes the liu board(modem) board needs replacing.

Jul 18, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

My c6180 will not answer incoming faxes. I can send faxes OK


you need to scroll throghthe menu options,go to fax settings and set the auto answer to on.Still does not work thenc hk out your Distinctive ring pattern from your telephone servie rpovider and then select the same in the fax settings menu.
see if it works.

In case it doesnt you can always contact a free online technical
support with an online live techbuddies technician at
http://tinyurl.com/m7ghqz

Apr 16, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP C6180 prints but won't copy or fax...


i can not recieve faxes. It use to work fine. I can send them out, but not receive.

Jan 05, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Receiving a fax


The answer mode determines whether your HP All-in-One answers incoming calls or not.
If you set the HP All-in-One to answer faxes automatically, the HP All-in-One will answer all incoming calls and receive faxes. Set the Auto Answer setting to On.If you set the HP All-in-One to answer faxes manually, you must be available to respond in person to the incoming fax call or your HP All-in-One will not receive faxes. Set the Auto Answer setting to Off. For more information on receiving faxes manually, see Receive a fax manually. If you do not know which answer mode to use, see Choose the recommended answer mode for your setup.
To set the answer mode 1 Press Setup. 2 Press 4, and then press 2. This selects Basic Fax Setup and then selects Auto Answer.
3 Press right arrow to select On or Off. 4 Press OK to accept the setting.

Mar 14, 2008 | HP Officejet 5610 All-In-One InkJet...

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