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I cant get my computer to read my external drive

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  • Roberta Smith
    Roberta Smith May 11, 2010

    we would need your operating system that you use, the make and model of your computer and the model of the external drive to help you



    Robert

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  • Master
  • 778 Answers

If your Operating System is Windows XP or Vista? Then disconnect the external hard drive and start the computer, and let windows load until at least a minute or two after your desktop appears then connect the External drive and open "My Computer" to see if the drive is shown there along with your internal Drive(s).
The above works to recognize lost external devices for me most of the time. Good luck.

Posted on Sep 06, 2008

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My dell latitude c400 will not boot from external cd rom or the brand new hard drive i need to put windows xp on it but it will not boot from anything can you helpnow i have found i have no drivers...


try other known good windows installer. if it boot, then the problem is in xp installer, if it not. try other external cd-rom drive. also be sure the disc rom drive are dvd rom drive because a cd rom drive cannot read dvd disc but a dvd rom drive can read cd rom disc installer

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This is quite a tough one, First does the external hard drive appear when on your computer at all? I would assume disk "c:" that you mention is your main drive or your internal harddrive. If you don't see your external on the computer when you have it plugged in and turned on. Then there is a promblem. 1) Make sure driver is installed, usually when you turn on the external harddrive or plug it in to the computer, the windows sound (found device) usually pops up. 2) Check all connections if all is properly made, and if you have another computer, test it on that computer if you get another different result. If same result is made, and all connection are properly secured. Then you external harddrive enclosure, or the harddrive disk inside it is bad. 3) Listen to your harddrive to see if you hear the drive inside it spins, or if it is making any noise. If spin you could be ok, if it is humming or clicking loudly like it's stuck, then you are kind of done for and could pretty much say goodby to all those files and stuff (with exception) 4) You can take the hard disk inside the external enclosure and hook it up to a computer (if you need help how to, let me know) and see if the computer is able to read it. If not, then definitly your drive is damaged. You can still recover the files, but can't gaurentee a full recovery. In that case, you can take it to bestbuy, office depot, and tell them about the promblem and have them do a data recovery. It is costly, I mean very costly. Anywhere from $250-$750+
Now, if your computer could detect it and give it a drive letter for exmaple D:, but unable to access the files, you can probraly do a error-checking when right click for propertie of the drive.

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Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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try reformating it with windows operating system. then you can partition it with your ps3 system.

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Please try it on another computer and see if you get the same results.

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sir maybe your hard drive is already damage or *********** board is damage so sir to isolate this problem first if you have a spare hard disk or borrow from your friends or try your hard disk to another computer using an External IDE connector or simply do it the old way, and sir you if you could put more details please regarding the trouble so that i could help you more. thnm yousir for using this service please give us a feed back regarding the problem. thnk you and fixya

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