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My 8Gb Clip did the same after a firmware update. Apparently it's due to new EU regs about MP3 player volume limiting. To fix select 'reset all' (note any settings you want to re-set later), after reset, select your language and then set region to 'Rest of World'. Sorted!
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.
1. go down to settings
2. remote control
3. find your tv brand (mines in ect(more brands))
4. point at tv (when on)
5. Scroll down list of numbers (#00; #01; ect)
6.go down to the bottom and if your tv dosn't turn off your tv isnt supported.
7. If it is supported click on the number your tv was
8. go back to the main menu
9. put it on hold (switch on side)
10. your done!
up - channel up
down - channel down
left - volume down
right - volume up
power - off/on
smart key - mute
vol up - volume up
vol dwn - volume down
check and see if the hold button is down, if so slide it to the off position. Reset the device by holding in the power button and the volume + button down for three 3 seconds. This will reset the device. also make sure that it is charged. If these do not work than you can contact philips on there website
Reset Update firmware Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware. Wizard. Call Sony
Make sure you back up all songs on the GoGear before attempting this solution. 1) Back up all files on the GoGear 2) Open up Philips Device Manager (Start --> All Programs --> Philips) 3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button 4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard). -Tha Mp3 Doctor