Question about BenQ G2400W Monitor

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No sound I plug my PS3 into the monitor using a HDMI cable but there is no sound coming from the monitors speakers. The volume is on 100 and mute is off. Does anyone have a solution to my problem. Thanks.

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  • bluntyeyedfo May 04, 2009

    I have a xbox 360 with hdmi to hdmi connected to my benq g2400 - lovely pix but no sound. The monitor has speakers embedded but there is no sound coming from them.

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Dear marco1983,

there are no speakers on G2400W, just the plug hole for speakers that routes forward the sound signal from the HDMI signal.

Posted on Oct 08, 2008

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2 Answers

I have a Vx2433WM and am using it as a tv for my PS3 through hdmi connection. The audio stopped working. I tried muting and un-muting but nothings happening. How do I get my audio back??


Hi,
Welcome to Fixya. If the volume is not working on the monitor the next thing you need to check is the HDMI cable. If possible to replace the cable so that we can determine the problem if this is caused by the cable, the monitor or the PS3. You can also try to connect the PS3 to a different TV using the same cable and see if you will hear a sound. Please let me know what happen so that we can continue troubleshooting.
Thanks

Sep 28, 2011 | ViewSonic VX2433WM 23.6" Monitor

2 Answers

New AOC monitor. No sound . when i insert dvd which was in the package it just promotes AOC products


Did you plug the sound sable into the audio out port on your computer?
The VGA and DVI monitor cable/plugs do not have sound capability so if there are speakers on your monitor they need to get the sound signal through a separate wire.
HDMI can send sound so if your monitor is hooked up via HDMI it should be able to pass sound as well (at least in most circumstances).

Mar 12, 2011 | AOC Monitor

1 Answer

No sound from this monitor. I have everything plugged in , volume icon is turned all the way, mute is off, adjusted speaker levels, etc on my desktop.


Firstly,

You need to check if the green cable from the computer tower is blugged into the back of the monitor (The cable looks the same at both the ends) this is for the output to come through the monitor.

If that is plugged in and if not working, Try a headphone on the tower and check if the sound is coming from the headphone, If yes, You will have to adjust the volume on the monitor or the speaker of the monitor might have gone bad. If there is no sound coming in, Then the problem is with the tower and not the monitor.

Dec 02, 2010 | Acer X193W LCD Monitor

1 Answer

My view sonic monitor has no sound


Troubleshooting Sound Issues Verify that the audio cable is connected to the AUDIO OUT or LINE OUT output on the Sound Card and plugged into the AUDIO IN or LINE IN of the Monitor.   Make sure there are no cables connected to the Headphone Jack (located next to the AUDIO IN port) on the monitor. If there is, please disconnect that cable and try the speakers again. Connecting a cable to the Headphone Jack disables the speakers. If there is no cable connected into the Headphone Jack, test a pair of headphones into that jack to see if you can hear sound out of the headphones. If you are able to hear sound out of the headphones, disconnect the headphones and try the speakers again.   Verify that the Mute on the monitor is not on or the Volume is not turned down.    Verify that the Mute on the computer is not on or the Volume is not turned down.<    If there is still no audio from the monitor's speakers, connect the Audio cable to another audio source like a portable CD player or tape player headphone output. If audio can be heard through the monitor's speakers, then there may be an issue with the computers sound card.    Connect another set of computer speakers (if available) or headphones to the AUDIO OUT or LINE OUT output on the Sound Card. If NO audio can be heard then there is an issue with the sound card. Verify with the computer's manufacturer for additional assistance.   LCD TVs Troubleshooting No Sound from a LCD TV No Sound when using RGB (when connected to a PC) Confirm the audio cable is plugged into the Audio in on the LCD TV and the audio out on the computer. Note: On the N1700W use the GREEN mini-jack; on this model Audio is SHARED between DVI and RGB, there is only 1 audio channel for data connections. The N1700w is designed to take a 1.0v RMS audio signal for optimal sound quality.   Confirm that both the LCD TV Mute and Windows Mute are off. A general message will be displayed on screen to indicate status of Mute (On or Off).   Press the Volume Up Button on the monitor or remote to confirm the Volume is not set to zero.   Confirm that PC volume is sufficient by using Windows/Macintosh Volume adjustment settings.   Try plugging another audio source such as a CD or Cassette Player directly into the Audio port on the LCD TV to confirm the speakers work, or try plugging headphones or external speakers into the sound card on the Computer. If the Headphones or External Speakers do not work, contact the manufacturer of your Computer for further support. No Sound when using S-Video/Composite/ Component Video Confirm the audio cable is plugged into the Audio in on the LCD TV and the audio out on the S-Video, Composite, or Component Video device.   Confirm Mute is off. A general message will be displayed on screen to indicate status of Mute (On or Off).   Press the Volume Up Button on the LCD TV or Remote to confirm the Volume is not set to zero.   Try plugging headphones or external speakers into the audio port on the S-Video, Composite, or Component Video device. If the Headphones or External Speakers do not work, contact the manufacturer of your S-Video, Composite, or Component Video device.   Note: Some ViewSonic monitors do not include speakers.

Nov 23, 2010 | ViewSonic E70f 17" CRT Monitor

2 Answers

Can not get this monitor to play sound on PC using XP Version 5.1. a driver needed?


there is not a windows xp 5.1 so I am going to take a wild guess and you mean you want 5.1 surround sound

If your computer plays sound through its own speakers normally then you do not need a driver.
I took this from the FAQ
  1. Make sure the audio cable is plugged in to the back of the monitor and in to the Green port in the back of the computer.
  2. Press the Right Arrow button on the monitor itself and set the volume to 10.
  3. Double check your audio settings on your computer and make sure nothing is muted.
This is not one of the better monitors in this price range having only a VGA input but is suitable for most people.

Aug 14, 2009 | Sylvania CL772B 17" Flat Panel LCD Monitor

1 Answer

Volume


Did it stop working or has it ever worked before?

Make sure there is a cable running from your computer to the monitor's integrated speakers. It should go from a green 3.5mm output jack at the back of the computer to one the same size in the back of the monitor. If the cable is there and still no sound, double check the connection, make sure they are plugged in securely at both ends. Be sure that headphones are not plugged into the computer at the same time or audio will only come out through the headphones.

Make sure the audio is not muted. There is a mute in possibly 3 places. One spot is the application audio: if you're trying to play from Windows Media Player, make sure the audio is not muted near the slider and that the volume is loud enough to hear.
Second place is the system volume. In the Control Panel, Audio (Start menu, Settings, Control Panel, Audio component) you can check the volume and mute of the system volume.
Third location is the monitor speakers. There may be a way in the monitor's menu to adjust the volume for the speakers. Make sure it is high enough to be audible.

If all of those are unmuted and high, you might try replacing the audio cable. Also reboot the computer with the audio cable plugged in where it should be. (Sometimes high-def digital audio can be quirky). Next try plugging in a pair of headphones into the front of the computer and see if you're getting any sound through there.

Those steps should help you diagnose the problem. If not, just post back with what you found out through these steps.

Nov 25, 2008 | HP Compaq WF1907 Monitor

1 Answer

My computer volume is not working


Did it stop working or has it ever worked before?

Make sure there is a cable running from your computer to the monitor's integrated speakers. It should go from a green 3.5mm output jack at the back of the computer to one the same size in the back of the monitor. If the cable is there and still no sound, double check the connection, make sure they are plugged in securely at both ends. Be sure that headphones are not plugged into the computer at the same time or audio will only come out through the headphones.

Make sure the audio is not muted. There is a mute in possibly 3 places. One spot is the application audio: if you're trying to play from Windows Media Player, make sure the audio is not muted near the slider and that the volume is loud enough to hear.
Second place is the system volume. In the Control Panel, Audio (Start menu, Settings, Control Panel, Audio component) you can check the volume and mute of the system volume.
Third location is the monitor speakers. There may be a way in the monitor's menu to adjust the volume for the speakers. Make sure it is high enough to be audible.

If all of those are unmuted and high, you might try replacing the audio cable. Also reboot the computer with the audio cable plugged in where it should be. (Sometimes high-def digital audio can be quirky). Next try plugging in a pair of headphones into the front of the computer and see if you're getting any sound through there.

Those steps should help you diagnose the problem. If not, just post back with what you found out through these steps.

Nov 25, 2008 | HP Compaq WF1907 Monitor

1 Answer

Relisys Sound


CJ,
1. Check make sure the audio cable are plugged in from the monitor to the PC output audio jack (light green).
2. Open your on screen display and go to Volume settings. See if it set on mute or set to 0.
3. Turn of your monitor & PC and unplugged all the cables from your monitor and PC wait for 10 seconds and then replugged it all the cables and audio cable back. Then turned on you PC...
4. If it still doesn't work.. open the back cover see if the speaker cable are plugged in.
5. If that doesn't work...then your monitor AD board built-in speakers are defective.
6. Why not just used a external speakers, it give better sound quality.
Have a nice weekend!

Aug 17, 2008 | Relisys RLT1720 17" LCD Monitor

1 Answer

No sound from built in speakers


the built in speakers on the monitor are only speakers, they are not run through the video signal cable and have to be connected separately.
many monitors with speakers provide a stereo cable in the package but dont tell what the cable is for.
If there is a cable provided there will be a small jack on the monitor that connects to audio out on the sound card.
There may also be a stereo plug combined with the video cable, that likewise connects to audio out.
If the hardware is connected, there may be a volume control on the monitor that may be muted.
If the problem is a recent thing for a system that previously had working sound with this monitor, try the mute on the audio settings

Jul 12, 2008 | HP vs15 15"LCD Flat Panel Monitor

3 Answers

Compaq wf 1907 monitor speakers--no sound


No sound from monitor speakers
If the built-in speakers on the monitor do not produce sound, perform each step that follows, testing for sound after each step, until you can hear sound:
  1. Close the software program you are using that is experiencing the sound problems. Test for audio using another software program.
    If the volume is adequate using another software program, the issue is with the computer, not the monitor. If the volume is still low, continue with this procedure.
  2. Check the cable connection. If the monitor-to-computer connection is a VGA cable (usually blue on both ends), an additional audio cable is needed between the monitor and the computer. Check that the audio cable is connected properly.
  3. Try to adjust the volume higher using the monitor front-panel volume button.
  4. Using the buttons on the monitor, navigate through the onscreen display (OSD) menu to find audio or speaker settings and enable the speakers.
  5. Click Start c01292216.gif , Control Panel , and then click Sounds and Audio Devices .
  6. From the Volume tab, check the Device volume, and make sure it is not muted.
  7. From the Audio tab, in the Sound playback field, click the Volume button. Make sure the audio device is not muted and the volume outputs are at adequate levels.
  8. If the monitor-to-computer connection is an HDMI cable, an additional audio cable might be needed, depending on the setup and configuration of the system. To find out whether an additional audio cable is needed, go to
HP and Compaq Desktop PCs - Using HDMI Audio with a Desktop Computer


This document pertains to HP or Compaq PCs with an HDMI (High-Definition Multimedia Interface) connector.
HDMI sends both audio and video through the same connection. If you want to hear audio from an HDMI connection, HDMI audio must be set through Windows . For example, if a computer is connected via HDMI to a monitor or TV and the proper HDMI audio settings are made, both audio and video will be sent to the display device.
Use the following steps to activate HDMI audio on your computer:

    NOTE: If you are setting up your computer for the first time, it may be easier to use a DVI connection or DVI-to-VGA adapter connection for the initial setup. Then, if you want to use an HDMI connection to connect a TV or monitor, activate sound for the HDMI connector using the steps that follow before connecting the HDMI cable to the TV or monitor.


    NOTE: After recovering the computer using the Recovery Manager, repeat this procedure to activate sound for the HDMI connector.

Step 1: Enabling HDMI sound in the BIOS
To hear audio through the HDMI connector to a monitor or display, enable the Onboard Audio setting in the computer BIOS settings by completing the following steps.

    NOTE: If you choose the default BIOS Setup options or upgrade the BIOS, you must repeat this procedure to enable audio for the HDMI connector.

  1. Turn off the computer.
  2. To enter the BIOS, turn on the computer and press the F10 key repeatedly until a BIOS Setup screen opens.
    A BIOS Setup screen opens.
  3. Press the right arrow key on the keyboard to select the Advanced tab.
  4. Press the down arrow key to select Onboard Audio , and then press the Enter key.
    Figure 1: Example of Onboard Audio menu
    c00792920.jpg
    An option window opens.
  5. Press the down arrow key to select Enabled , and then press the Enter key.
    Figure 2: Onboard Audio Enabled
    c00792921.jpg
  6. Press the F10 key. Select Yes to save the default settings, and then press the Enter key.
  7. The computer restarts. HDMI sound is now enabled.




Jan 03, 2008 | HP Compaq WF1907 Monitor

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