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HELLO AM TOMMY BERRY FROM CLEVELAND HTS OHIO, I HAVE A 42 INCH HAIER PLASMA TV, THAT I BROUGHT 11 MONTHS AGO , IT WAS WORKING PERFECTLY UNTIL THIS EVENING WHEN I WAS CHANGING CHANNELS AND THE TV WENT BLANK WITH NO PICTURE AND JUST SOUND, I AM SO UPSET CAUSE IT BEEN LESS THAT A YEAR THAT I HAD THIS TV. CAN U PLEASE HELP AND TELL ME WHATS WRONG AND HOW CAN I GET MY TV FIX ITS THE START OF THE NFL SEASON AND AM A BIG BROWNS FAN! SO PLEASE WHAT CAN I DO?

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  • tberry26 Sep 06, 2008

    yes it hook up directly to the cable , no box or nothing, and no it not hook up to a receiver for audio or anything , oh u know what i do have it hook up to my small rca stereo , i use rf cable for that

  • tberry26 Sep 06, 2008

    the sound is coming from the tv. cause the stereo is off!

  • tberry26 Sep 07, 2008

    i think its a lamp in my tv that went out , but i hear that it easy to replace and i can replace my self ! i jus hav to take the back off and replace it , haier has a parts dept which i order the part mon. thanks for your help , if u can give me some tips on how to replace the picture tube in my 5yr old rca 32 regular set , i would appreciate it!

  • Steve Froese
    Steve Froese May 11, 2010

    Just to be clear, is the sound coming from the TV or the stereo set?

  • Steve Froese
    Steve Froese May 11, 2010

    Is your TV connected directly to cable or do you have a satellite or cable box? Do you have a home theatre receiver that you are using for the audio?

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Since you still have sound, you haven't accidentally switched the TV to a different source, so I would say that something has failed inside. If you have had it less than a year, place a service request and maybe they'll come over and ifx it before football season gets going

Posted on Sep 06, 2008

  • Steve Froese
    Steve Froese Sep 07, 2008

    yes, the lamp is quite easy to replace...



    The picture tube is harder, assuming you can find one for a reasonable price :( Make sure you don't give yourself a major electrical shock.

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