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Re: mark on page
First try to clean the head:
Open the top cover and print head, Moisen a small piece of soft, lint-free cloth with alchol and keep wiping the edge of the print head...
This could also be caused by excess lubricant on the tonercartridge . Print or feed up to 10 sheets of paper through the printer to eliminate the marks.
If the problem continues please contact Brother Customer Service at 1-800-284-4329 Monday through Friday, 9:00am - 7:00pm EST, excluding holidays.
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don't always believe what they say. just because its "supposed to " last a certain amount of time, doesn't mean it will. Once you get the insides dirty, its hard to get them straight again. Sometimes there is build up on the printer head from a leaky cartridge. I'm just guessing cause I had a similar brand that was brand new act up on me and because I was printing bold it started rolling the paper. I put it on economy printing to save toner and after a few runs, it cleared up. plus using a watermark helped but don't think that will help you in your situation.
Sometimes when I get a streak on one side its from light coming in from somewhere and it thinks its part of the image and prints it. If you make sure that your material is flat and not allowing light to come in or its firmly against the glass it might help.
Can you post some images of exactly what this looks like? Just make a few copies of a blank sheet of paper if you need to - actually that would probably be better so we'd get nothing but the skid mark.
I might be able to make some educated guesses about it once I see it.
There is a narrow glass window in the document feeder which the original passes. If there is even a small dirty spot on the glass it creates a line on the copy or sent fax. Try to clean the glass with alcohol (no whisky, hi) but 96 per cent spirit.
You have not specified why you can't read the right side of copies and I am assuming that the reason is because the 'lines' are covering the text. I can offer a solution to the lines issue.
Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).
To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.
Insert the original (as if sending a fax) and press the Copy or Start button. Usually clearly marked on fax machines. If not marked then look for a button called "Menu". Scroll using this button until the copy option appears.
Different manufacturers use different methods.
The automatic feeder passes the page over the scanner, the scanner does move, so even a small mark (often find it is correction fluid) will effect the whole page, check the glass on the left side of the scanner for any sort of mark
If you make a copy, does the copy have dark areas down the middle of the page? If so, remove the toner cartridge and gently roll it around to redistribute the toner inside, maybe even replace the toner cartridge if you've had it a long while. If you still see unevenness, you may need to have the machine looked at.
If the copies you make on your machine look fine, then I would suspect that the person sending you the fax has a dirty scanning element. Check with them to see if they can clean the scanning element and it should improve the fax quality.
First print a report to see if the lines appear without using the scanner. If this is the case clean the charge wire. If you pin it down to the scanner, it is probably a poor solder joint on the cis unit. Take it out and run a hot soldering iron over all the joints on the reverse side of the cis.