Question about Creative Labs Zen V MP3 Player

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The computer no longer recognizes the mp3 player when it is connected thru the usb port6

Can't get the player to work or re-charge.

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I had the same problem. Reinstalling Windows Media Player didn't help; nor did reinstalling the Creative drivers.
But this worked... in Device Manager I uninstalled everything under Universal Serial Bus controllers, rebooted and let Windows reinstall the USB drivers. Had to reinstall my mouse software too, but the Zen is now back to normal.
Hope this helps someone.

Posted on Sep 14, 2008

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Hi,
Please follow link:

http://www.hat.net/geeky/node/221

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http://support.microsoft.com/kb/871233

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I have a usb cable that came with it ( or some other mp3 player i bought), but it is way too short, so i bought a cheap ($1) and longer usb cable. The computer recognizes the mp3 when connected, but it wont charge with the long and cheap cable.

Maybe you also have a long (or short) cheap usb cable...or maybe your usb cable is plain broke...

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