Question about Acer Veriton 6800 PC Desktop

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Acer eLock Problem

Please send the workaround information to kadams@burnhamgroup.com

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  • lisar249 Sep 06, 2008

    I have an Acer f5 desktop. It decided one day for no reason to lock the optical drive device (acer elock activated). I am unable to use my dvd/cd drive and every time on shutting down the computer it restarts and also if there has been a power failure and the power returns the computer starts up on its own. I have been trying to find the elock to disable or delete it but have had no success. Have been searching the internet and many other people have the same problem but cant find a solution to help. Dont really want to go back to factory settings and found that some have and this still did not fix problem. please help!

  • Anonymous Nov 05, 2008

    I keep getting the message Acer elock activated. How do I disable this?

  • joeybaba Feb 21, 2009

    This did not fix the problem with mine. The elock hint is frso and I never put a password in! Is this some kind of sceme to get laptops in for service?

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  • Acer Master
  • 13,433 Answers

Press start, select run, if you dont see run just hold down the windows key and press r in the run menu type in services.msc press enter or ok

disable the acer e lock service from the list (right click properties startup type disabled and stop the service)

reboot the computer, should be fine.

but it would help to know whitch version of elock management you ggot installed.

thanks,
ekse

Posted on Sep 06, 2008

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Posted on Jan 02, 2017

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1 Answer

Hello! I live in Norway an have a problem with my computer - it says that acer e-lock i activated and i cannot use my dvd/cd station. I am not very good in computer "thing" so you have to explain very...


Hi,

The Acer Elock is used to protect your computer from any external device or access like flash drive, any external media device, optical disc DVD etc.
To make the DVD CD station active you need to go to acer elock interface and enter the password which you first entered on the computer while doing acer elock system.

http://acer-elock-management.software.informer.com/screenshot/54477/

This link can help you as it has a step by step method and screenshots also.

The only disadvantage of this Acer Elock system is if you forgot the password you need to go to Acer Custoer Center and get it fixed

Please check if the above things will help you and let me know.

Regards

Nov 26, 2009 | Computers & Internet

1 Answer

I have a similar problem, elock activated. Will you please help me get rid of it ? The problem occured when I changed the CD-ROM/ rewriter drive. The old drive was malfunctionning. Please send me the...


I would start by removing the elock software permanently. Go to RUN and type msconfig. Click the services tab and find elock. Uncheck it and reboot. Then go into add/remove programs and get rid of elock.

Post again if you need more help. Your drives should now be assigned letters normally but if they are not we can get past that too.

Jun 24, 2009 | Acer Computers & Internet

1 Answer

Acer Elock problem


here is the elock guide http://static.tigerdirect.ca/pdf/Acer_eLock-Management-For_Desktops.pdf it will shed some light on what is happening. You may be able to disable the elock service from
start -> run -> type in services.msc
Look for elock service by scrolling down to it. Right click properties,change the startup type to "disabled" and stop the service, on some elocks this is enought to stop it from working. but it depends on if they've changed it recently. post again here if you need furthur assistance.. Reagards.

Mar 31, 2009 | Acer Veriton 6900 PC Desktop

1 Answer

Acer elock problem


http://support.acer-euro.com/empowering_technology/nbutility.html


Copy and paste address

Scroll down to Acer elock Management section and download the pdf in your language.

I read the pdf and it is very helpful.

Don't forget to rate!

Jan 09, 2009 | Acer Aspire 5100 Notebook

2 Answers

To unlock acer e lock management


http://websupport.acer.com.tw/et2_tw/upload/info/41/Acer%20eLock%20Management%20v2.5%20NB%20-%20final.pdf

go here for more info about passwords

It looks like you may have to take the laptop to an acer support centre if you have forgotton your password.

Dec 28, 2008 | Acer Aspire 4520-5582 Notebook

2 Answers

ELock password reset


one thing you can try first, is to disable the elock service from  
start -> run -> type in services.msc 
look for elock service right click properties startup type disabled and stop the service, on some elocks this is enought to stop it from working. but it debends I can fix this and I have done it many times now.. 

Dec 02, 2008 | Acer Aspire 5100 Notebook

2 Answers

Acer elock


You don't need to pay acer the 100usd to get the password removed, 
one thing you can try first, is to disable the elock service from 
start -> run -> type in services.msc
look for elock service right click properties startup type disabled and stop the service, on some elocks this is enought to stop it from working. but it debends I can fix this and I have done it many times now..

Nov 29, 2008 | Computers & Internet

1 Answer

Acer elock managmen


Start -> run -> services.msc

find the elock service, or another acer sevice, may have a diffrent name, debends on version of program, right click stop and disable it. restart pc

should work fine.

Sep 17, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

8 Answers

Acer e lock activated??????????????


I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

Jan 05, 2008 | Computers & Internet

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