Question about iLO (2 GB) MP3 Player

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8004A803 error OS is XP- I keep getting an 8004A803 error message when i attempt to sync to the device. These are not audio books or large files. The files are not protected and are formatted correctly (MP3 or WMA). I have uninstalled WMP 10 and reinstalled it. Could not find anything on webhelp or searching various search engine results. I was able to install and run on my husbands computer< but not my laptop> Not sure what else to do.

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  • senorarobles Sep 08, 2008

    I apologize- the MP3 playeris an iLo, not an iPod. There is no special software included with an iLo.

  • Anonymous Jan 14, 2009

    Didn't work. I still have the same problem as senorarobles, which is it won't let me download songs.

  • Kristin
    Kristin Jan 22, 2009

    Though i have a different mp3 player(Dj Ditty) i get the same problem, it wont sync, though it could hours ago, it wont on any computer

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  • 2,071 Answers

Just try to reset the MP3 press and hold both Menu and Select (center button) for about 5 or 10 seconds. If the Ipod is alive this will reset it

Hope this may help you;

DON'T FORGET TO RATE;

Regards,
VOTIT

Posted on Sep 07, 2008

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I have an AA file that I downloaded from audible.com, it's a book. When I try to sync it to the Sony Walkman from Windows Media Play, I get an error. The error says "Windows Media Player cannot sync...


The "AA" file type is not supported in the NWZ MP3 players. However, you are still able to place audiobooks onto your player if you convert the file to one of the supported file audio formats: MP3. WMA, AAC-LC, and PCM. Remember that there are several iterations of MP3, such as variable bit rate and frequency range and the player does not play some of them.

What I do is that I pull the file into Audacity and convert it there. Another option is that if you can burn the audiobook onto a CD, you can then rip to WMP and then sync it to your player. That is how I get my language audiobooks onto my player. The last option, which I have never tried, is to get it into ITunes, then sync it to your player that way. ITunes will automatically convert the file before syncing it onto the player.

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1 Answer

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Error S7121


hey cloud 435,

This is a known error.. This is probably the error message that prompts in your cell phone, Error " Mail cannot connect to your desktop".

How to fix this?

  1. Close all web browser windows.
  2. Verify the Xpress Mail PE Desktop Client is connected:
    • If Yes, exit out of desktop client, restart client and then reconnect.
    • If No, start desktop client and then connect.
  3. Once desktop is reconnected, attempt to sync again from the device
  4. If problems persist, there exists the possibility that a corrupt email message or calendar event is causing the error.
  5. From the Xpress Mail client on the device, click Settings > Preferences > Calendar and uncheck Calendar sync.
  6. Perform a sync from the device.
    • If the sync is successful, then the issue pertains to a corrupt calendar event. Continue to step 7.
    • If the sync is unsuccessful, then the issue pertains to a corrupt email message. Log into the Xpress Mail and click on each individual email message to validate if an error appears. Email messages that are not causing the corruption will open as normal. The corrupt email will return an exception error. Delete or move the email message to prevent the S7121 error from occurring again.

  7. Attempt a sync once more.
    • If the sync is successful, enable the debug option on the desktop client and collect the log files for escalation to customer care. This is important as these errors can be reviewed to provide updates for the Xpress Mail application to prevent future occurrences.
    • If the sync is unsuccessful, then the issue pertains to another corrupt email message. Continue to review the messages using the Xpress Mail PE website until all corrupt email messages have been removed.
  8. If problems persist, attempt to uninstall and reinstall the client.
  9. If problems persist, please contact customer care.


Thanks and goodluck..


earljason

Apr 02, 2008 | Cell Phones

1 Answer

Is there hope for the e250?


have you tried to use sansas media converter? it's on the cd when u buy it

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