Question about Rio Carbon MP3 Player

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Rio pearl directory corrupted

My son's rio pearl is loaded with music and it plays fine. However, something has happened to the directory. When we plug it into a usb port, the software finds it, but cannot get into the directory. This is true of Rio Music Manager, Media Player, My Computer etc. Everything that tries to get in, locks temporarily and then comes back with this message: "the file or directory is corrupted and unreadable" Any suggestions? Carl

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First, and this is always good: If available, firmware for the Rio Carbon can be downloaded online. Second, this might be the problem: The Rio Carbon communicates with your computer differently in MTP mode than it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden files in folders, cannot allow transfers to the root Rio Carbon directory, and cannot allow the creation of new folders. (Folders can be transferred to the Rio Carbon using drag-and-drop and copy-and-paste methods.) To use traditional folder options, change the Transfer Mode settings to put the Rio Carbon in MSC mode. Last, "..Removing the Rio Carbon from a USB connection before Idle is displayed on the screen may result in a corrupting the player's file system. If for any reason you suspect that your Rio player's file system has been corrupted, reformatting the player will restore the file system to its original state..."

Posted on Nov 28, 2005


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