I ordered a keyless chuck for my drill just under three weeks ago. How do I find out when it will be sent to the service center (800 Thorndale Ave). They never answer the phone!

I would suggest contacting one of our Factory Service centers so we can take a look at it. Please see the link provided. DEWALT com

nope... make sure there isn't a screw in the center of it... look inside... then take a 3/8th's hex key, tighten the chuck down on the short end of it and smack the long end of it with a hammer. the chuck will unscrew... go get a new one

yes call 1-800-sawdust that's the Milwaukee factory number. They can tell you what the spindle and thread sizes are so you can order a keyed chuck. They should even be able to tell you what chuck they have that will fit it.

If a large enough drill bit is inserted too far so it bottoms in the chuck, the jaws run into the bottomed shank and will not close beyond a certain point due to the interference. If you hold the drill bit out about 1/2 inch from the bottom, the jaws should close on the bit. I assume you have tested the chuck without a bit to verify they can close.

Open the chuck wide open. In the center is a retaining screw, they usually have left hand threads. Remove the screw. Take an allen wrench1/4" to 3/8" in size and fasten the short side tightly in the chuck. The chucks are usually right hand thread, so take a small hammer and strike the allen wrench to turn the chuck to the left to loosen it. Once you have the chuck off, verify the thread size of the drill motor shaft, then go to McMaster-Carr and choose the one you need.

that depends on whether or not you have a keyed or keyless chuck. if you have a keyless chuck then you do not need another tool you must turn the chuck counter clockwise to loosen the chuck and replace the bit. if you have a keyed chuck then you will see three holes around the chuck of the drill ie the part that holds the bit. just below the holes you will see teeth spaced evenly around the drill. a chuck key allows you to put the end of the key in one of the holes and using the teeth you turn the chuck key thereby loosening the chuck and allowing you to change the bit. if you have a keyed chuck just take it to your local hardware store and they can provide you with the correct key and show you how to remove the bit. if your chuck is keyless the hold the chuck put the drill in reverse and pull the trigger use a glove to protect your hand

You can't the teeth inside are either broke or it skipped. The easiest thing to do is buy a new key less chuck from your local home center and replace it a cheap one goes for about $9.99.

your must have a keyless chuck. hold the black center part of the chuck and run the drill forward or backward to open or close the chuck.

There should be a Screw in side the end of the chuck were u put the drill bit in u will have to undo it back wards its got a left hand thread

jacobs come out with this all metal keyless chuck(i think thats what you have) and if thats the case, there is no solution for this youll have to replace the hole chuck, being its new, it may be under warrenty